I am having an issue with an external drive

  1.    07 Sep 2016 #1

    I am having an issue with an external drive

    I have a Touro external drive. I can see it in my devices and printers but it is not visible on my computer. I tried some other helps I saw on here with the disk management and also downloaded the windows Partition wizard free 9.1 but I still cannot recover my items.

    Please help! This disk has all my business documents.
      My ComputerSystem Spec

  2.    07 Sep 2016 #2

    Welcome to the forum. Can you see it in disk manager if so it may just need assigning a drive letter
      My ComputerSystem Spec

  3.    07 Sep 2016 #3

    Yes, I do see it in disk manager. But it says disk 1 not inialized!
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    So, I followed another thread that suggested downloading the Partitian Wizard Free. I also tried that but did not get anything.

    Click image for larger version. 

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      My ComputerSystem Spec

  4.    07 Sep 2016 #4

    Try creating a live Linux DVD or USB drive and see if you can recover your files with that. Ubuntu and Linux Mint are very popular. The same thing happen to my WD portable drive. Every time I plugged it in, Windows wanted to format it. I got lucky with Linux Mint and recovered all my files. This is the program I used to make the Flash drive.

    YUMI - Multiboot USB Creator | USB Pen Drive Linux
      My ComputerSystem Spec


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