1. Joined : Jul 2016
    Posts : 13
    windows10
       29 Aug 2016 #1

    External Drive Cannot be Found in Windows 10


    My Seagate external drive no longer shows up in File Explorer. I'm running Windows 10 for some time now, and it initially showed up until just recently. My local Tech Support guy says there is a known Windows 10 issue with external drives. Do you know is this is true? If yes, any way to know when the upgrade with a fix is installed?

    I already went through all of the suggestions noted in this Thread awhile ago, and concluded my external drive must be toast. So I bought a new one and it works fine. So just wondering about the "known Windows 10 issue with external drives."
      My System SpecsSystem Spec


  2. Joined : Apr 2015
    Posts : 9,178
    W10Prox64
       29 Aug 2016 #2
    Last edited by simrick; 30 Aug 2016 at 12:30.
      My System SpecsSystem Spec


  3. Joined : Aug 2014
    Forever West
    Posts : 2,593
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       29 Aug 2016 #3

    I'd read about the problems and when Upgrading from 1511 to 1607AU I had pulled the power from my 3 External HDDs. When everything seemed to be okay I plugged them back in and all is well. I pulled the power rather than the USB cord so as, hopefully, it would retain the drive letters I had set, it worked.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    UK
    Posts : 1,324
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       30 Aug 2016 #4

    ALN said: View Post
    My Seagate external drive no longer shows up in File Explorer. I'm running Windows 10 for some time now, and it initially showed up until just recently. My local Tech Support guy says there is a known Windows 10 issue with external drives. Do you know is this is true? If yes, any way to know when the upgrade with a fix is installed?

    I already went through all of the suggestions noted in this Thread awhile ago, and concluded my external drive must be toast. So I bought a new one and it works fine. So just wondering about the "known Windows 10 issue with external drives."
    Does it show up in Disk Manager but without a drive letter? If so, you can assign a drive letter. If this is the issue, you could also try enabling automount and rebooting, which will bring this volume online and keep it online through subsequent reboots. Enabling automount can be done by opening a Command Prompt window and invoking DISKPART -> automount enable -> exit
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Posts : 13
    windows10
       30 Aug 2016 #5

    Steve C said: View Post
    Does it show up in Disk Manager but without a drive letter? If so, you can assign a drive letter. If this is the issue, you could also try enabling automount and rebooting, which will bring this volume online and keep it online through subsequent reboots. Enabling automount can be done by opening a Command Prompt window and invoking DISKPART -> automount enable -> exit
    Well, I initially went through trouble shooting, I concluded my drive was toast and bought a new drive that works fine. So no need now for trouble shooting. But thanks for your advise - will put it into my "How To" file for next time.
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 13
    windows10
       30 Aug 2016 #6

    simrick said: View Post
    Thanks for the info. Turns out I do not yet have the Anniversary Update. I believe the Anniversary Update is 1607; I have version 1511. Are they rolling it out little by little? Something to look forward to - I guess.
      My System SpecsSystem Spec


  7. Joined : Apr 2015
    Posts : 9,178
    W10Prox64
       30 Aug 2016 #7

    ALN said: View Post
    Thanks for the info. Turns out I do not yet have the Anniversary Update. I believe the Anniversary Update is 1607; I have version 1511. Are they rolling it out little by little? Something to look forward to - I guess.
    Well then, perhaps your drive did in fact bite the dust. A lot of people don't have 1607 yet. I had one HP that never even got the "Get Windows 10" and I had to update it manually before the deadline. Not sure what they're doing...
      My System SpecsSystem Spec


 


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