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  1.    27 Aug 2016 #1
    Join Date : Dec 2015
    Posts : 154
    windows 10 64-bit

    Windows 10 v1607: Logitech TRB-22 Wireless Trackman Problems...


    It appears that my recent update to W10 v1607 has screwed up my Logitech trackman (arguably the best mouse ever made, but stupidly discontinued by Logitech.) Every time I boot up or restart from Sleep, I have to press the trackman's reset button. Otherwise, there is no cursor. Furthermore, although I get the cursor working, if I stop using the mouse for a short time while typing text, the cursor freezes and I have to push the reset again to get things working. I believe that this malfunction is related to v1607 and has adversely effected other devices (eg, cams) as is now being reported in various forums. Any suggestions on how to handle this issue?

    Until Microsoft fixes this issue, perhaps it would be best to roll back the 1607 update to the previous version of W10 that was on my computer? But, I'm a little shaky about doing this. Can it be done easily without causing further problems, and how?
    Last edited by flycaster; 27 Aug 2016 at 08:19.
      My ComputerSystem Spec
  2.    27 Aug 2016 #2
    Join Date : May 2016
    Posts : 504
    Windows 10 Pro

    After the 10 update....have you tried uninstalling and reinstalling software/driver package for that mouse?

    Cordless Optical TrackMan - Logitech Support
      My ComputerSystem Spec
  3.    27 Aug 2016 #3
    Join Date : Dec 2015
    Posts : 154
    windows 10 64-bit
    Thread Starter

    Quote Originally Posted by Plankton View Post
    After the 10 update....have you tried uninstalling and reinstalling software/driver package for that mouse?
    Cordless Optical TrackMan - Logitech Support
    Did the uninstall and the reinstall (V. 6.67.83,) and now when Setpoint is opened, it doesn't show the screens that allow for the TRB-22 to be programed. In fact, it doesn't show any mouse controls...just the Tools tab. I have tried downloading from several sources, but all to no avail as the programs only opened up with the Tools tab and nothing about TRB-22 settings???
      My ComputerSystem Spec
  4.    27 Aug 2016 #4
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    Quote Originally Posted by flycaster View Post
    Did the uninstall and the reinstall (V. 6.67.83,) and now when Setpoint is opened, it doesn't show the screens that allow for the TRB-22 to be programed. In fact, it doesn't show any mouse controls...just the Tools tab. I have tried downloading from several sources, but all to no avail as the programs only opened up with the Tools tab and nothing about TRB-22 settings???

    From what I heard MS should be sending out a fix for all those types of issue's sometime in Sept. Just don't know when in Sept.
    I think Logitech should be sending out a fix for THEIR software.....but guess not.
      My ComputersSystem Spec
  5.    27 Aug 2016 #5
    Join Date : Dec 2015
    Posts : 154
    windows 10 64-bit
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    From what I heard MS should be sending out a fix for all those types of issue's sometime in Sept. Just don't know when in Sept.
    I think Logitech should be sending out a fix for THEIR software.....but guess not.
    Can't wait for the fix, as I can't stand using a "regular" mouse. I guess it would be better to wait rather than rolling back to a previous W10 version???
      My ComputerSystem Spec
  6.    27 Aug 2016 #6
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    Quote Originally Posted by flycaster View Post
    Can't wait for the fix, as I can't stand using a "regular" mouse. I guess it would be better to wait rather than rolling back to a previous W10 version???
    Thats up to you, but I would wait if it was me. That AU messed up my logitech Web Cam software, but any other software can use my web cam just fine.....just not Logitech's OWN software.

    BTY My logitech wireless keyboard and mouse software have no problems .....but don't think we use the same version's
      My ComputersSystem Spec
  7.    27 Aug 2016 #7
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    @flycaster
    Here is a screenshot of my logitech setpoint.....maybe it IS the same version as yours
    Click image for larger version. 

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    This works just fine for me.
      My ComputersSystem Spec
  8.    27 Aug 2016 #8
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    2nd screenshot @flycaster
    Seems our mice do use the same software....
    Click image for larger version. 

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ID:	98428
      My ComputersSystem Spec
  9.    27 Aug 2016 #9
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    Wonder if you are running your windows 10 with the latest updates installed??
    Click image for larger version. 

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ID:	98430
      My ComputersSystem Spec
  10.    27 Aug 2016 #10
    Join Date : Dec 2015
    Posts : 154
    windows 10 64-bit
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    Wonder if you are running your windows 10 with the latest updates installed??
    Click image for larger version. 

Name:	latestWinVer.png 
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    Yeah, 1607, and that is when I think the troubles started...as others have noted elsewhere. Everything I have dl'd and opened from Setpoint 6.67.83, it has failed to give me a My Muse tab. It only comes up with a Tools tab. I have tried dl'ing from difference sites and I have dl'd the Smart install and the full 64-bit install...all to no avail. BTW, no viruses or untoward elements have been detected on the computer.
      My ComputerSystem Spec

 
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