1. Joined : Dec 2015
    Posts : 12
    Wiindows 7 going to 10
       23 Aug 2016 #1

    Yet Again DVD isn't recognized question


    Hello folks,

    I upgraded to Windows 10 from Windows 7 Home edition. I knew that Windows 10 does not play DVDs natively so after searching on this board, I followed instructions at https://matthill.eu/tutorials/instal...d-player-free/ to install free Windows 10 DVD player.

    This DVD-ROM in question is TSSTcorp CDDVDW TS-L633C. Once I insert the DVD, it makes all standard sounds making you feel it will be recognized but eventually when you check in explorer, it shows that the DVD drive is empty. If you still try to double click, it tells you to insert the DVD and the drive opens 'with DVD inside'.

    I have been checking this board since morning. Read quite many threads and tried lot many options, a couple of reboots, uninstalling DVD drive etc, but the effect is same. The DVD makes all sounds but still not getting recognized. I tried various DVDs, same result.

    Just to reiternate, DVD drive as such is present but the media is not recognized. This question is very similar to that of,
    DVD/CD Drive not recognising media on new Dell laptop (Windows 10) - Windows 10 Forums
    CD/DVD Drive not reading discs - Page 2 - Windows 10 Forums
    Dvd drive wont recognise disc, says please insert a disc into Drive E: - Page 2 - Windows 10 Forums
    I doubt the drive has worn out, like others, it stopped working with Windows 10

    Thanks in advance.
      My System SpecsSystem Spec


  2. Joined : May 2015
    Posts : 1,379
    Win 10 14393.51
       23 Aug 2016 #2

    One check that you could try: boot the PC from a bootable DVD.

    If you can do that, the issue is with Windows, not the hardware.
      My System SpecsSystem Spec


  3. Joined : Dec 2015
    Posts : 12
    Wiindows 7 going to 10
       23 Aug 2016 #3

    bobkn said: View Post
    One check that you could try: boot the PC from a bootable DVD.

    If you can do that, the issue is with Windows, not the hardware.
    Thats actually a good idea, but I don't have any bootable DVD. I can not burn any as both laptops have Windows 10 and facing almost same issue. Still I will see if I can find it with someone else. Thanks for the idea.
      My System SpecsSystem Spec


  4. Joined : May 2015
    Central IL
    Posts : 3,084
    EL Capitan
       23 Aug 2016 #4

    If you wish to watch movies or listen to music on DVD's, you would need VLC. Burning data and reading data from DVD's, can still be done on Windows 10. If you want a better ISO burning program, majorgeeks.com has a list of some lightweight programs.
      My System SpecsSystem Spec


  5. Joined : May 2015
    Central IL
    Posts : 3,084
    EL Capitan
       23 Aug 2016 #5

    bobkn said: View Post
    One check that you could try: boot the PC from a bootable DVD.

    If you can do that, the issue is with Windows, not the hardware.
    That would not be a Windows 10 issue, unless the registry got screwed up by something. If they are trying to play movies or music on DVD's, they have to use VLC.
      My System SpecsSystem Spec


 


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