Windows 10: "Windows detected a hard disk problem" error message

  1.    21 Aug 2016 #1

    "Windows detected a hard disk problem" error message


    I just began getting this error yesterday. What is the likelihood that another issue besides a failing hard drive is causing error? Secondly, I've already purchased a new hard drive as a precaution. What is the fastest/easiest way to backup/clone this drive?
      My ComputerSystem Spec

  2.    21 Aug 2016 #2

    Hello,

    Please open an elevated command prompt.
    When you have the command promt open please enter the following command:
    sfc /scannow and press enter.
    After the scan is 100% and the scan did repair files please restart your computer.

    Please re-open an elevated command prompt and enter the following command:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    The cbs.log file will be posted on the Desktop as the current user, named sfcdetails.txt. Please attach this file in your next post.

    Note: You can also copy/paste the commands to make it easier.
      My ComputerSystem Spec


  3. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       21 Aug 2016 #3

    AshleyQuick said: View Post
    I just began getting this error yesterday. What is the likelihood that another issue besides a failing hard drive is causing error? Secondly, I've already purchased a new hard drive as a precaution. What is the fastest/easiest way to backup/clone this drive?
    I would shut down the machine and pull the drive.

    The more you use the drive, the greater the chance for corruption or damage.

    Do a clean install when you get the new drive installed

    You can put the old drive in an enclosure to back it up or try to recover it while it's out of service.
      My ComputerSystem Spec

  4.    21 Aug 2016 #4

    Dropbox said: View Post
    The cbs.log file will be posted on the Desktop as the current user, named sfcdetails.txt. Please attach this file in your next post.
    .
    Here's the file.
    "Windows detected a hard disk problem" error message Attached Files
      My ComputerSystem Spec

  5.    21 Aug 2016 #5

    Don't clone the old HD onto the new HD, all the errors will "travel" from old to new. If you desire to attempt full image backup of OS and Data partitions using Macrium Reflect free or pay-for, make the full image via Intelligent Copy. I believe you can verify the images saved to the new HD. For the long run, I recommend buying a usb external HD and making routine backups of your internal HD onto the external HD.
      My ComputerSystem Spec

  6.    22 Aug 2016 #6

    I'm backing up files now onto an external.

    Question: I had installed Windows 10 during the free period. Now that it has elapsed, will I now have to pay?
      My ComputerSystem Spec


  7. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       22 Aug 2016 #7

    AshleyQuick said: View Post
    I'm backing up files now onto an external.

    Question: I had installed Windows 10 during the free period. Now that it has elapsed, will I now have to pay?
    It's good to have a backup or two

    You can install Windows 10 as many times as you need on the same machine, as long as it was activated.
    You do not have to pay for a new license unless you're going to install Windows on a different machine
      My ComputerSystem Spec


 

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