Bluetooth headphones no longer playing bass

A week ago I acquired a bluetooth headset (Diver EF80), and was immediately able to set it up with my phone, no problems. I tried connecting it to my computer a few times, with limited success. Today, it connected without issue, and has been working great, until I noticed that if I was on either discord or teamspeak, no videos in my browser, nor any sound from other programs would play through. If I closed teamspeak and discord, youtube would work like there was never an issue to begin with. After tinkering with troubleshooters and "Allow programs exclusive use over this device" settings, I managed to get youtube to play in the background while I chat on teamspeak and discord, except now I'm not getting any bass lines. I've tried undoing my changes, but none have worked. Everything seems to be working fine, EXCEPT that I am no longer getting bass from the headphones. To clarify, when first connected, there WAS bass, but only one program worked at a time. Now, multiple programs WILL work, but there is no bass.

I've already looked into going into "Sound Device Manager" and clicking "Configure" on the headphones, but the configure button is grayed out and I can't click on it.

Some assistance would be much appreciated. :)

the basic procedure is to "Remove" the Headset from Bluetooth Devices Settings. Pair it again and see if it fixes.
If not, remove again the Headset, go to Device Manager and "Brute Force" uninstall Bluetooth Driver. If theres is box " Delete Drive", check it. Go to Programs and Features and Uninstall Bluetooth Software. Reboot.
Now you have 2 options:
1) Goto to Device Manager click Bluetooth Device and Update Driver, Windows will search Online for latest Drivers
2) Install the ORIGINAl BT Software that you got with Device or Download it from Website from your PC Manufacturer .
If that all does not work, you have only the option to roll-back to your previous OS.