Asus camera shows black screen

karim said:

USB 2.0 HD UVC Webcam not recognized | tonymacx86.com

I saw that one it is talking about MAC computers

karim said:

I download Chicony Camera Driver and that what happened when I want to install it

Attachment 97188

You need to use the Driver with the Correct PID , you can't just use anyone there , look at the INF file from the Driver and look for a matching PID

Kbird said:

I saw that one it is talking about MAC computers

Sorry If i post random links because English isn't my first language

Kbird said:

You need to use the Driver with the Correct PID , you can't just use anyone there , look at the INF file from the Driver and look for a matching PID

where to find INF file and I'm sorry for being helpless ^^"

Driver Status:
0180200A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

Asus says , not all webcams have Drivers as they are Built into Windows , you seem to have a Driver Installed, so I am thinking you have another issue such as M$ breaking Webcams in Windows 10 as I posted on Page 2.

Asus camera shows black screen - Page 2 - Windows 10 Forums

Are you comfortable editing the Registry ? I just found this fix that works for some people especially with Skype.

[Update] Rafael has figured out a workaround that should hopefully stop the freezing issue; if you are comfortable tweaking the registry, make this change.

Goto HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform,

add DWORD “EnableFrameServerMode” and set to 0,

you will then need to restart Skype.


edit found another post showing how to do it:

Windows 10 freezing issue on webcams | Attractive Review

Kbird said:

Asus says , not all webcams have Drivers as they are Built into Windows , you seem to have a Driver Installed, so I am thinking you have another issue such as M$ breaking Webcams in Windows 10 as I posted on Page 2.

Asus camera shows black screen - Page 2 - Windows 10 Forums

Are you comfortable editing the Registry ? I just found this fix that works for some people especially with Skype.

[Update] Rafael has figured out a workaround that should hopefully stop the freezing issue; if you are comfortable tweaking the registry, make this change.

Goto HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform,

add DWORD “EnableFrameServerMode” and set to 0,

you will then need to restart Skype.


edit found another post showing how to do it:

Windows 10 freezing issue on webcams | Attractive Review

Even If a problem was there before a new update

I think I will be waiting to M$ fix it

Thank You For Your Time and Effort ^-^

To be Sure
Can't it be physical problem , can it ?

karim said:

To be Sure
Can't it be physical problem , can it ?

I guess it is possible if you dropped the laptop or something like that.

did you try the Registry entry above ? Just do a Registry Key Backup before you do it incase you want to revert the setting.

With the Registry Editor Open , and you have navigated to the correct Key to modify , 1st goto
File>Export and make sure the Selected Branch button is selected 1st , like this :




and hit SAVE. The Key is now saved , so you can make the modification above and try it safely , knowing you can just revert it back if needed by double clicking on the file you just saved.

Maybe someone on the Asus ROG Forum will know more ?

Kbird said:

I guess it is possible if you dropped the laptop or something like that.

did you try the Registry entry above ? Just do a Registry Key Backup before you do it incase you want to revert the setting.

With the Registry Editor Open , and you have navigated to the correct Key to modify , 1st goto
File>Export and make sure the Selected Branch button is selected 1st , like this :




and hit SAVE. The Key is now saved , so you can make the modification above and try it safely , knowing you can just revert it back if needed by double clicking on the file you just saved.

Maybe someone on the Asus ROG Forum will know more ?

It didn't work


And for Asus forum I'm waiting for moderation approval so that I can post thread

How can I know if it physical or not ?

LED is lighting when I'm using camera does that mean it not physical ?