Windows 10: Asus camera shows black screen

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  1.    20 Aug 2016 #31


    I saw that one it is talking about MAC computers
      My System SpecsSystem Spec

  2.    20 Aug 2016 #32

    karim said: View Post
    I download Chicony Camera Driver and that what happened when I want to install it

    Attachment 97188

    You need to use the Driver with the Correct PID , you can't just use anyone there , look at the INF file from the Driver and look for a matching PID
      My System SpecsSystem Spec

  3.    20 Aug 2016 #33

    Kbird said: View Post
    I saw that one it is talking about MAC computers
    Sorry If i post random links because English isn't my first language
      My System SpecsSystem Spec

  4.    20 Aug 2016 #34

    Kbird said: View Post
    You need to use the Driver with the Correct PID , you can't just use anyone there , look at the INF file from the Driver and look for a matching PID
    where to find INF file and I'm sorry for being helpless ^^"
      My System SpecsSystem Spec

  5.    20 Aug 2016 #35

    Driver Status:
    0180200A
    DN_DRIVER_LOADED
    DN_STARTED
    DN_DISABLEABLE
    DN_NT_ENUMERATOR
    DN_NT_DRIVER
      My System SpecsSystem Spec

  6.    20 Aug 2016 #36

    Asus says , not all webcams have Drivers as they are Built into Windows , you seem to have a Driver Installed, so I am thinking you have another issue such as M$ breaking Webcams in Windows 10 as I posted on Page 2.

    Asus camera shows black screen - Page 2 - Windows 10 Forums

    Are you comfortable editing the Registry ? I just found this fix that works for some people especially with Skype.

    [Update] Rafael has figured out a workaround that should hopefully stop the freezing issue; if you are comfortable tweaking the registry, make this change.

    Goto HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform,

    add DWORD “EnableFrameServerMode” and set to 0,

    you will then need to restart Skype.


    edit found another post showing how to do it:

    Windows 10 freezing issue on webcams | Attractive Review

      My System SpecsSystem Spec

  7.    20 Aug 2016 #37

    Kbird said: View Post
    Asus says , not all webcams have Drivers as they are Built into Windows , you seem to have a Driver Installed, so I am thinking you have another issue such as M$ breaking Webcams in Windows 10 as I posted on Page 2.

    Asus camera shows black screen - Page 2 - Windows 10 Forums

    Are you comfortable editing the Registry ? I just found this fix that works for some people especially with Skype.

    [Update] Rafael has figured out a workaround that should hopefully stop the freezing issue; if you are comfortable tweaking the registry, make this change.

    Goto HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform,

    add DWORD “EnableFrameServerMode” and set to 0,

    you will then need to restart Skype.


    edit found another post showing how to do it:

    Windows 10 freezing issue on webcams | Attractive Review

    Even If a problem was there before a new update

    I think I will be waiting to M$ fix it

    Thank You For Your Time and Effort ^-^
      My System SpecsSystem Spec

  8.    20 Aug 2016 #38

    To be Sure
    Can't it be physical problem , can it ?
      My System SpecsSystem Spec

  9.    20 Aug 2016 #39

    karim said: View Post
    To be Sure
    Can't it be physical problem , can it ?

    I guess it is possible if you dropped the laptop or something like that.

    did you try the Registry entry above ? Just do a Registry Key Backup before you do it incase you want to revert the setting.

    With the Registry Editor Open , and you have navigated to the correct Key to modify , 1st goto
    File>Export and make sure the Selected Branch button is selected 1st , like this :


    Click image for larger version. 

Name:	2016_08_20_20_28_191.png 
Views:	2 
Size:	161.5 KB 
ID:	97203

    and hit SAVE. The Key is now saved , so you can make the modification above and try it safely , knowing you can just revert it back if needed by double clicking on the file you just saved.

    Maybe someone on the Asus ROG Forum will know more ?
      My System SpecsSystem Spec

  10.    20 Aug 2016 #40

    Kbird said: View Post
    I guess it is possible if you dropped the laptop or something like that.

    did you try the Registry entry above ? Just do a Registry Key Backup before you do it incase you want to revert the setting.

    With the Registry Editor Open , and you have navigated to the correct Key to modify , 1st goto
    File>Export and make sure the Selected Branch button is selected 1st , like this :


    Click image for larger version. 

Name:	2016_08_20_20_28_191.png 
Views:	2 
Size:	161.5 KB 
ID:	97203

    and hit SAVE. The Key is now saved , so you can make the modification above and try it safely , knowing you can just revert it back if needed by double clicking on the file you just saved.

    Maybe someone on the Asus ROG Forum will know more ?

    It didn't work
    Click image for larger version. 

Name:	Untitled.jpg 
Views:	3 
Size:	228.8 KB 
ID:	97206

    And for Asus forum I'm waiting for moderation approval so that I can post thread

    How can I know if it physical or not ?

    LED is lighting when I'm using camera does that mean it not physical ?
      My System SpecsSystem Spec


 
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