Windows 10: Win10 Booted in Safe Mode - Mouse doesn't work

  1.    16 Aug 2016 #1

    Win10 Booted in Safe Mode - Mouse doesn't work


    I have a problem. Two problems to be exact, but the most pressing being that my mouse doesn't work. It is stuck in the middle of the screen, and the cursor is invisible.

    The original problem I had, prior to developing this new mouse problem, was the start menu. Neither the windows button nor the icon on the bottom left corner of the screen would open up the windows menu.

    To try the solve that, I followed the instructions found in this video

    https://www.youtube.com/watch?v=WnAf_NccrXw&app=desktop

    I was directed to restart my computer.
    Upon restarting it, I was booted into safe mode, BUT my mouse wouldn't move, and the cursor was invisible.

    I have tried unplugging the mouse and restarting multiple times, but to no avail. So currently, my main issue is that the computer won't detect my mouse, and I am unable to do anything.

    If anyone could please help me out, I would really appreciate it.

    Thanks for your time.


      My ComputerSystem Spec


  2. Posts : 4,999
    Windows 10 Pro X64 15063.138
       16 Aug 2016 #2

    Does the keyboard work? If it does you can do a lot with it, without a mouse. Just takes a bit of trial and error.
    Is the mouse plugged into a USB3 port perhaps? If so, try a USB2 port. Even if not, use a different USB port. If plugged into the rear USB, try the front.
      My ComputersSystem Spec


 

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