How do I get Windows 10 let me use my usb HP Laserjet printer?

  1.    14 Aug 2016 #1

    How do I get Windows 10 let me use my usb HP Laserjet printer?

    I have an HP Laserjet P1005 that I am trying to use on a Lenovo computer.
    The OS is Windows 10.
    I have installed the driver.
    The printer shows up in "Connected Devices" not "Printers."
    However, I cannot use the printer.

    How can I get access to this printer?

      My ComputerSystem Spec

  2. Barman58's Avatar
    Posts : 2,873
    Windows 10 Pro x64 1809 - 17763.134 XP/Vista/Win7/Win8.1 in VM for testing
       14 Aug 2016 #2

    Not sure what drivers you are using but the latest for Windows 10 are here ... HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    make sure the current drivers are fully removed, (open device manager and/or Devices and Printers find the printer - delete and if offered select the option to remove all files and install this and see if it works any better

    HP only offer basic support for this printer on Windows 10
      My ComputerSystem Spec


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