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  1. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       13 Aug 2016 #1

    Dymo Label Manager PnP Label printer


    Hi.
    Just bought on of these Dymo Label Manager PnP Label printer
    Dymo S0915390 Label Manager PnP Plug and Play Label Maker: Amazon.co.uk: Office Products
    It states plug and play.When I connected it to my windows 10 upon opening the auto run I get a box on screen stating.....
    Error Configuration Manager error 13.Source Grand Parent filter..
    looked through google and found some info..
    How To Fix Dymo Configuration Manager Error 13 (Solved).
    Had a go at that but when it completed the scan it wanted money, Also looked on the dymo website for some info on some software for it.Failed.
    Any help Please.
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       13 Aug 2016 #2

    Update.I ran that program reg repair and the faults it gave was

    net Runtime windows wmi Msdt.client2 ms installer all those crashed according to that scan
    .
    Also did a sfc scannow and no faults found.
    Tried it on my Acer laptop working okay,So its this dektop is at fault.
    The box that comes on screen when I go to start the Label Manager PnP is here.
    Has anyone got any thoughts on this PLEASE.
    Many thanks in advance.
    Attached Thumbnails Attached Thumbnails 2016-08-13 21_50_53-DYMO LabelManager Plug-n-Play (E_).png  
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       14 Aug 2016 #3

    Anyone Please.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       14 Aug 2016 #4

    Hi.
    I notice no reply.
    Okay would one think that the problem is with the registry?. If so would it be wise to maybe do a repair to the latest windows update.
    If that is a good idea what would be the easiest and best way to do a repair Please.
    Thanks Once again.
    David.
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       15 Aug 2016 #5

    Nobody.
    Where are all you brilliant people?
    Please try and put a smile on my face regarding this issue.
    Once again Please & Many thanks in advance.
      My System SpecsSystem Spec

  6.    15 Aug 2016 #6

    menu said: View Post
    Nobody.
    Where are all you brilliant people?
    Please try and put a smile on my face regarding this issue.
    Once again Please & Many thanks in advance.
    Well, I'm definitely not one of the brilliant people <grin> but here are a few things I would try. If the device installed any software or it it has an uninstaller you should uninstall it, then reboot. Disable any third party AV software. Then plug it in and see if it installs correctly. Also never run any of those registry fixer programs. They do more harm then good and they may install adware, toolbars, or other crap that you really don't want. Worst case they could install serious malware that steals financial information or worst of all ransomware.

    if this doesn't help then try connecting it to another USB port. You can also try unplugging any other USB devices before you connect it. You could also try connecting it to another PC to see if it works. If you open device manager are there any yellow warning on any of the devices, specifically USB ports? There is a possibility that the unit is defective. Let me know if any of this helps.
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       16 Aug 2016 #7

    Well, I'm definitely not one of the brilliant people <grin> but here are a few things I would try. If the device installed any software or it it has an uninstaller you should uninstall it, then reboot. Disable any third party AV software. Then plug it in and see if it installs correctly. Also never run any of those registry fixer programs. They do more harm then good and they may install adware, toolbars, or other crap that you really don't want. Worst case they could install serious malware that steals financial information or worst of all ransomware.

    if this doesn't help then try connecting it to another USB port. You can also try unplugging any other USB devices before you connect it. You could also try connecting it to another PC to see if it works. If you open device manager are there any yellow warning on any of the devices, specifically USB ports? There is a possibility that the unit is defective. Let me know if any of this helps.
    Thanks for your thoughts.
    This device don't install any software its plug & Play method.
    Have connected the item to my laptop and working fine.
    Will try and disconnect all other usb to see the outcome.

    This is definitely a fault on this desktop but finding and fixing it, I wish I could fix it its really annoying and frustrating.

    Anyone else out there PLEASE
      My System SpecsSystem Spec

  8.    16 Aug 2016 #8

    Did you try the newest version of the software discussed in this review? I think it's version 8.
    https://www.amazon.com/review/R31STPQBKEO873
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    South Wales UK
    Posts : 166
    Windows 10 Home 64bit
       17 Aug 2016 #9

    SoFine409 .
    Well here we are again. Sorry for the delay in getting back to you, My grand daughter has been here for a couple of days due to school holidays.
    Now to the point in question. That last bit of info I found some good info once I had time to read it all.
    The outcome is good I managed to get into some software update and got it working.
    Just one small snag I downloaded the update for this printer in question now when I double click on it I have to click on the run tab to get up and running, Now I'm looking for a way to get this update into the software of the printer, As clicking on the run don't cause any prob's at least the printer is up and running.
    Well many many Thanks for your help with this it was very kind of you to pass your time on to my issue.
    Thank You very much.
    David.
      My System SpecsSystem Spec

  10.    17 Aug 2016 #10

    That's good news. Insofar are the run issue, if you right click on the software you can look through the menu selection and in the compatibility section you can select always run as administrator. I'm thinking that may solve the need to select the run tab. If this works and you are happy with the solution then please mark the thread as "solved" so that others who may be having this issue can be helped.
    Have fun with your granddaughter they really can be a joy. I have 3 grandsons ages 23, 22, and 8. Some spread, isn't it?
    Cheers,
    Bob
      My System SpecsSystem Spec


 
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