Realtek front panel jack doesn't detect anything


  1. Posts : 3
    Windows 10
       #1

    Realtek front panel jack doesn't detect anything


    Hi.
    I'm using windows 10 and I have the latest version of both NVIDIA and Realtek high definition drivers, but my computer doesn't recognize anything when I plug in my headphones/earphones.
    All of solutions I've seen worked with the previous Realtek HD audio manager but I have this (I think) new one.Realtek front panel jack doesn't detect anything-capt5ure.jpg

    While taking this screenshot, my headphones were plugged in, but no sign of its detection anywhere in my PC.

    Does anybody have a solution for this?
    Thanks.
      My Computer

  2. fireberd's Avatar
    Posts : 2,300
    Win 10 Pro, 20H2
       #2

    Has this ever worked? I assume you are using a headset with a separate stereo plug for the headset and another for the mic and NOT USB?

    That Realtek panel is an ASUS custom panel. ASUS has different panels than other PC's. I have an ASRock and it defaults to the "standard" Realtek provided panel. However, what is displayed looks correct.

    Assuming the headset works OK if plugged into the rear GREEN speaker connection, first thing I would do is reseat (unplug then plug back in) the front panel audio connector to the motherboard (with the PC powered off). Usually the motherboard connection is located in the lower left of the motherboard. Connector is usually marked "HD Audio" but you could have the older AC97 connector.

    If the physical connection is OK, and it worked OK before, go to the Device Manager, Uninstall the Realtek in the Sound section, but DO NOT uninstall the drivers. Then restart the PC and when Windows starts it will detect and reinstall the sound. See if this fixes it.

    Best I can tell you without more specific information.
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    fireberd said:
    Has this ever worked? I assume you are using a headset with a separate stereo plug for the headset and another for the mic and NOT USB?
    Best I can tell you without more specific information.
    No, my headset has only one 3.5 mm plug for everything and my panel contains one USB 3.0 slot, one USB 2.0 slot, and one for headphones.
    And thanks for your guidance, I'll inform you if anything new comes up.
      My Computer

  4. fireberd's Avatar
    Posts : 2,300
    Win 10 Pro, 20H2
       #4

    If your headset is the "TRRS" (Tip, Ring, Ring, Sleeve) type like used on an iPhone or PS4, you will need an adapter to work in standard PC jacks which are "TRS" (Tip, Ring, Sleeve) type.

    Here is a picture of the TRRS (iPhone/PS4) type and a picture of a TRS type that is used on a PC.

    Realtek front panel jack doesn't detect anything-ps4-headset-plug.jpg

    Realtek front panel jack doesn't detect anything-3.5mm-stereo-plug.png
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Yup, that was the problem.
    Thank you.
      My Computer


 

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