Windows Anniversary Update broke HP printer

  1. IsaacFL's Avatar
    Posts : 75
    Windows 10 Professional (x64)
       #1

    Windows Anniversary Update broke HP printer


    I have an HP Office Jet Pro 8625 that worked fine until the windows 10 Anniversary update. It is connected via Ethernet. I can print to the printer fine from iphones, etc. so printer is ok.

    Windows keeps thinking the printer has gone offline. When I run the troubleshooter, it says the problem is that the printer is "off". It says to turn on the printer. I do nothing to the printer and just hit "next" and the printer starts working again.

    Until later, then it does it again. Have rebooted both computer and printer and still has the same issue.
      My Computer

  2. AndreTen's Avatar
    Posts : 23,362
    Windows 10 (Pro and Insider Pro)
       #2

    Did you tried to reinstall driver? Remove it from list and add it again.
      My Computers


 

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