Windows Boot up Issue

KevinUK · 09 Aug 2016

Hi all

I have posted this elsewhere, so for cross posting issues here is the link.

Problem, Windows 10 boot up occasionally it will go into the screen where the icon with the dots in a circle are going around, after about 10 seconds it will just stop booting and I need to re-boot, again. Sometimes on several occasions. Then it will boot OK for a few days/week then the same occurs again.
I recently tried to install the Windows 10 anniversary update on three occasion and I unable due to this boot issue it just stops the update and goes back to the original installation.
This was a new build about 10 months ago and everything was OK for the first 6-7 months? Can this be a motherboard issue or the SSD where the operating system is on?
Look forward to any help or pointers.

Regards
Kevin

dalchina · 09 Aug 2016

Hi, could be some form of corruption or some incompatibility- or something you've installed for example.
Even a hardware issue.

Please try the standard checks:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F

Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which will be on the screen briefly.
Otherwise you can get the result as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

If clear or fixed, then run
sfc /scannow
again from an admin command prompt.
This will take some time.
Please post back with results.

KevinUK · 09 Aug 2016

Hi dalchina

Thanks for that, will look into when I am at my PC next and will post back.

Kbird · 09 Aug 2016

Not using BitLocker are you ?

Good Tut. on SFC here:

SFC Command - Run in Windows 10 - Windows 10 Forums

run DISM if SFC finds errors still after 3 runs still (don't worry about Opencl.dll if it complains Nvidia Drivers for eg replaces it with their own

DISM - Repair Windows 10 Image - Windows 10 Forums

dalchina · 09 Aug 2016

.. the opencl.dll problem is supposed to have been solved in the anniversary upgrade..

Kbird · 09 Aug 2016

dalchina said:

.. the opencl.dll problem is supposed to have been solved in the anniversary upgrade..

I don't know about solved ? but 1607 does replace it , I had to reinstall my Nvidia Drivers to get RealBench to run again , it was crashing in the OpenCl Luxmark test. (M$ OpenCl is even slower than Nvidia's apparently though ,compared to AMD)

dalchina · 09 Aug 2016

I only meant solved in the sense it was often erroneously reported in the CBS.log file created by running SFC /scannow.

However, experience will confirm this.. or not.

KevinUK · 09 Aug 2016

Hi dalchina

I have carried out the scans as you suggest, the first one CHKDSK looks OK to me?

The second suggestion for scannow has corrupt files?

Kevin

dalchina · 10 Aug 2016

You can now try this as part of the standard recommended repair sequence.

Try running these in sequence from a elevated (admin) Command Prompt:

To open an admin Command Prompt window
Press Win key + X, then click ‘Command Prompt (admin).
Then copy/paste each in turn at the prompt, press <Return> and wait for the command to complete.

Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth

& see
DISM - Repair Windows 10 Image - Windows 10 Forums
for reference

If this fails, you have the rather useful approach of an in-place upgrade repair install.. if needed I will post further details.

Steve C · 10 Aug 2016

KevinUK said:

Hi all

I have posted this elsewhere, so for cross posting issues here is the link.

Problem, Windows 10 boot up occasionally it will go into the screen where the icon with the dots in a circle are going around, after about 10 seconds it will just stop booting and I need to re-boot, again. Sometimes on several occasions. Then it will boot OK for a few days/week then the same occurs again.
I recently tried to install the Windows 10 anniversary update on three occasion and I unable due to this boot issue it just stops the update and goes back to the original installation.
This was a new build about 10 months ago and everything was OK for the first 6-7 months? Can this be a motherboard issue or the SSD where the operating system is on?
Look forward to any help or pointers.

Regards
Kevin

Have you any additional drives connected which contain an active partition? This can slow down or confuse the boot process. You can use MiniTool Partition Wizard to see if you have additional active partitions and make them inactive. Be sure to keep the main active partition on your system drive!