1.    07 Aug 2016 #1
    Join Date : Feb 2016
    Posts : 18
    Win10 Home 64 bit

    How to tell from hardware (USB PCi card) what drivers I need?


    hello

    I am having major issues (not working) with my USB 2 & 3 PCi cards since upgrading to Windows 10 (from Windows 7).

    These cards both worked perfectly, now in Win10 I get a yellow exclamation mark in Device Manager and anything plugged into these ports doesn't work.

    I assume its because I need the Win10 drivers.
    I don't know who manufactured the cards anymore and don't have the user manual. I can open the PC up and inspect the cards.

    Is there a way I can I see from the chipset or any other way on the card who made it or what drivers I need?

    I didn't expect something as common as a USB card to not have drivers in the common Win10 updates.

    I am curious to know if anyone else has had similar issues with USB cards??

    thanks
      My ComputerSystem Spec
  2.    07 Aug 2016 #2
    Join Date : Oct 2013
    Shasta County
    Posts : 1,073
    Win 10 Pro x64

    Regarding your thread title,

    How to tell from hardware (USB PCi card) what drivers I need?

    I would use the hardware ID's to figure that out,

    Click image for larger version. 

Name:	2016-08-07_20h38_35.png 
Views:	2 
Size:	51.8 KB 
ID:	94842

    From those you get a Vendor and Device ID,

    Code:
    PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
    Those 4 characters can then be input here,

    PCI Vendor and Device Lists

    Click image for larger version. 

Name:	2016-08-07_20h47_05.png 
Views:	16 
Size:	4.6 KB 
ID:	94843

    Which will almost always give enough info to find the drivers you need.
      My ComputerSystem Spec
  3.    07 Aug 2016 #3
    Join Date : Feb 2016
    Posts : 18
    Win10 Home 64 bit
    Thread Starter

    Great - thanks for the advice

    Quote Originally Posted by derekimo View Post
    Regarding your thread title,

    How to tell from hardware (USB PCi card) what drivers I need?

    I would use the hardware ID's to figure that out,

    Click image for larger version. 

Name:	2016-08-07_20h38_35.png 
Views:	2 
Size:	51.8 KB 
ID:	94842

    From those you get a Vendor and Device ID,

    Code:
    PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
    Those 4 characters can then be input here,

    PCI Vendor and Device Lists

    Click image for larger version. 

Name:	2016-08-07_20h47_05.png 
Views:	16 
Size:	4.6 KB 
ID:	94843

    Which will almost always give enough info to find the drivers you need.
      My ComputerSystem Spec
  4.    07 Aug 2016 #4
    Join Date : Oct 2013
    Shasta County
    Posts : 1,073
    Win 10 Pro x64

    You're welcome, if you have any trouble you can post the hardware ID's and I'm sure we can find something for you.
      My ComputerSystem Spec
  5.    09 Aug 2016 #5
    Join Date : Feb 2016
    Posts : 18
    Win10 Home 64 bit
    Thread Starter

    Hi Derekimo

    Thanks for the help, but I have 1 more question.

    I looked up the hardware ID, but then struggled to find a driver. (Its a Via Tech USB card & Via's website does not have drivers for USB cards that I can see).

    1) Vendor 1106 & Device ID 3104
    2) Vendor 1106 & Device ID 3038

    Anyway you can point me to a Windows10 driver that will work?

    Thanks

    Quote Originally Posted by derekimo View Post
    You're welcome, if you have any trouble you can post the hardware ID's and I'm sure we can find something for you.
      My ComputerSystem Spec
  6.    09 Aug 2016 #6
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,172
    Windows 10 Pro x64

    Have you tried running Windows Update? You can always Google the brand and model of the card to find Windows 10 drivers, if they exist. PCIDatabase.com will either have links to the drivers, or give you the name to use in Google.
      My ComputerSystem Spec
  7.    09 Aug 2016 #7
    Join Date : Jun 2016
    Posts : 1,462
    Win10 1607

    Many Windows 7 Drivers also work in Win10
      My ComputerSystem Spec

 


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