USB device not recognized on my laptop but recognized in other pcs/lap

  1. Posts : 5
    Windows 10

    USB device not recognized on my laptop but recognized in other pcs/lap

    Hello everyone..
    Yesterday my laptop pushed a new Win 10 update, and all went fine, or at least I think so.
    But today I see that my Sony WALKMAN - which I used with no problem until now, can't be recognized anymore.

    Basically it just shows as (E:) or Usb Drive E: but when I click it it says "Please insert a disk into E:/" like there is nothing there.

    Now the interesting part is.. if I go to Device Manager I see it and clicking on properties etc t says it's working fine.

    But if I go to Disk Management, the Drive shows as 14 gb of unallocated space and it's greyed out.

    However, if I put it on my brother's laptop, it works perfectly and it can be opened, music moved into it etc - it shows as Healthy - Primary Partition in Disk Management. So it doesn't seem broken...

    It's the same on each of the 4 usb ports btw. But, other usb devices (2 phones, 1 tablet) don't have any issue and are detected.

    What could have caused this? I tried the basic Disable/Enable in Device Manager and also Uninstall Driver.. It doesn't do anything, it appears back when I replug it in.

    No change in Safe Mode and no change after sfc /scannow

    If anyone has any idea I'd be happy to try anything to fix this..

      My Computer

  2. Posts : 164
    Pro x64 Desktop v1607 14393.51, Home x64 Laptop v1607 14393.51

    This problem is being reported by many forum members with many different USB devices. It seems that Windows 10 Anniversary is having problems properly recognizing certain USB drives and devices. So far, no one has come up with a clear fix for this issue but it sounds like it is clearly related to the Anniversary update. For the record, I did a clean install and have not had any issues but most of the people reporting this problem make reference to updating to Anniversary.
      My Computer

  3. Posts : 5
    Windows 10
    Thread Starter

    Seems like that then.. In fact the other pcs where it works have Windows 7. Ok, I hope they manage to fix it eventually.

    For the moment being, I found a workaround - formatted the drive in Disk Management to FAT32, and while it still won't have the previous "Music" "Root" etc folders it had before (now it's totally empty) - I found I can use a software named Media Go to push playlists inside, that way at least the playlists show.

    Of course I preferred to just drag and drop the music in the folders I made on the storage, but it will have to do for now.. >_<
      My Computer

  4. Posts : 5
    Windows 10
    Thread Starter

    Actually no, that doesn't work either.. Looks like I'm stuck with doing it on WIN 7 for now :S
      My Computer


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