Windows 1607 and iphone 5s

Hewjr100 said:

Did a clean install of 1607, and now when I connect iphone 5s usb cable to laptop and iphone it comes up on iphone and I select trust, but it does not show up on this pc.

Henry

Hi Henry, could you clarify "iPhone comes up on IPhone." If you could be more specific, I'm sure you would get more responses.

Hewjr100 said:

What I mean is that the iphone prompts me to trust the device, windows 10 1607 and I select trust but Henry's Iphone does not show up when I click on this pc. It did in windows 1511. All I see is local disk and dvd drive.

Henry

I think that if you install iTunes it will install the correct drivers that will allow you to manage the phone with iTunes. It will also let you access the picture roll on the phone with the windows photo tools.

I have iTunes.

Henry

Hewjr100 said:

I have iTunes.

Henry

Hi Henry, sorry to be so thick. Now I understand. You need to install the correct driver as windows just uses a generic USB device driver. The right driver is already on your PC if you have iTunes. You just need to go to device manager and under portable devices you will find the iPhone. You'll need to select update driver and then browse my computer then pick the right driver by navigating to the place where iTunes stores it's drivers at C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. And click OK. The correct driver should appear. I had the same problem a while back.
Bob