Windows 10 Anniversary update problems, not recognizing external hdd

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  1. Posts : 4
    Windows 10
       #51

    As it's been a week since the last post, does anyone know if there has been a patch for this USB problem as I have this error with a data-full NTFS USB drive?
      My Computer


  2. Posts : 1
    Windows 10
       #52

    registered to say I'm also having this issue with my WD 1TB passport drive on 2 systems I updated on Tuesday night. Figured it was the update when I plugged it into my wife's 1511 laptop and my Samsung smart TV both of which read the drive fine.
    Hit up google for a fix, found this thread and others on reddit but no actual fix. I can't believe it's been a month and this is still an issue. I'm rolling back both PC's back to 1511 tonight. Sucks because I wanted to play the new Forza Apex release which requires AU

    Interesting side note, I had to force the update using the downloadable Win 10 upgrade assistant on the system I had the drive plugged into because "check for updates" wouldn't give me the 1607 update. It still doesn't show on my wife's laptop either. Maybe the built in windows update detects external drives and doesn't give you the update because MS is aware of the problem?
      My Computer

  3. theoldfarter's Avatar
    Posts : 141
    Windows 10 Home
       #53

    I have 3 Laptops. One has Windows 7. Another has Windows 10, non Anniversary Update (AU) & this one, which I manually updated to the AU v1607. I have eleven external HDD's, 5 portable & 6 powered. A mixture of Western Digital & Seagate. All worked fine on all 3 laptops, before I updated this one. After the AU, my laptop recognised all of the external drives, except one. It showed as RAW. I was able to copy it's contents to one of the other drives, using the other Win 10 laptop. After reading the Microsoft forum post about the problem, which has still not been fixed after a month of them finding out about it, I was left with 2 choices. Either roll back the AU or format the drive & see what happens. The quicker of the two was to format. I did a quick format & my laptop recognized the drive. I am transferring files back to it. I unplugged it & it is recognised by my other laptops & this one, when I replug it back in.
      My Computer


  4. Posts : 1,721
    Windows 10 Home
       #54

    WindowsDiez said:
    Well, that's strange, this is my setup:
    Windows 10 Home Edition 64 bits
    Version 1607
    OS Build 14393.82

    Attachment 98966

    This must be a new drive; Capacity = Free Space. You need to initialize and format the drive in order for Windows to recognize. Here's a step by step tutorial -
    Why Your New Hard Drive Isnt Showing Up in Windows (and How to Fix It)
      My Computer


  5. Posts : 1
    10
       #55

    this bug sucks, just restored back to 1511 and copied 2tb of data back to my internal hdd, took me 7 hours. I hope m$ acknowledged this issue and working on a fix
      My Computer


  6. Posts : 3
    Windows 10 Home Edition 64 Bits
       #56

    Hi, just wanted to report that I just updated to Windows update KB3189866, and now my Toshiba Canvio Basics 3.0 external HDD is working correctly!

    Now my system looks like this:

    Windows 10 Home Edition 64 bits
    Version 1607
    OS Build 14393.187

    Thank you!
      My Computer


  7. Posts : 9
    W10
       #57

    After the last cumulative update (KB3189866), my WD passeport is still not working with W10 AU...
      My Computer

  8. Steve C's Avatar
    Posts : 6,294
    Windows 10 Pro 64 bit
       #58

    anthorama said:
    After the last cumulative update (KB3189866), my WD passeport is still not working with W10 AU...
    I'm not surprised since there has been no confirmation the bug has been fixed.
      My Computers


  9. Posts : 3
    10
       #59

    anthorama said:
    After the last cumulative update (KB3189866), my WD passeport is still not working with W10 AU...
    My WD passport 1TB is working after the last update (KB3189866). I think this update fixed that bug
      My Computer


  10. Posts : 9
    W10
       #60

    darkdevils said:
    My WD passport 1TB is working after the last update (KB3189866). I think this update fixed that bug
    What the hell... My WD Passeport 500go still not recognized, and I can read users reporting this update solved the issue... I don't get it
      My Computer


 
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