Windows 10: Windows 10 Anniversary update problems, not recognizing external hdd
I updated my Windows 10 Intel nuc same problem have been in contact Microsoft Best not a good experience talk with intel Microsoft who have a problem I was told Microsoft says it is intel it's ridiculous enough to buy a product must work I have two Microsoft of lying After talking to them several times one of them the wing petitioners have the same problem not called These problems
it tells me was so disappointed service what is it a hateful page on the Web you deserve
Does anyone know anything new about it 16.07
I just spent 1.5 Hours on Hold for Tech Support fm MS to get help solving my External HDD being un-useable after 1607 Install. May donate more time to them tomorrow.
I wish you the best of luck with that process and hope they solve it.
Good grief ... you are dedicated ... 15 hours on hold!!!!
If you're willing to be a guinea pig
Try uninstalling your SATA controller in Device Manager (IDE ATA),
shut down your machine
... wait a minute
Start your machine and see if the SATA controller is installed.
If it hasn't picked up the change yet,
right click on Computer name (at the top)
pick scan for hardware changes
let it cook
If necessary, manually run Windows Update to get the SATA controller from MS
If you're not that adventurous - run it by the MS support rep.
Ummmm, Bill, he held for an hour and a half. There's a dot between the one and the five. <ducking and running>
The drive is NOT damaged - the data is fine.
The suggestion to roll back to 1511 in the link you provided has been offered and tested here - it works if you cannot wait for MS to patch this.
The suggestion to use partition recovery has also been offered here - not a paid version, but one of two free versions (Minitool or EaseUS). The link you provided seems to be selling a particular brand of recovery software which isn't needed
The drive is fine or else a rollback wouldn't fix the issue.
Isn't this one of those sites that says, "Yep, we've found your data, but you gotta register the free software to get it back"? And then when you click on Register, you get some exhorbitant registration cost?
Today I was actually successful and got to "spill da beans" to a Real MS Tech Support rep.......e "took CONTROL" of my 'puter and checked out all of the problems/symptoms and I am SORRY to report here.....he was unable to fix my PC......and gave me two options while we wait for a Patch from Above.......he offered to roll me back to previous W10 and then wait for the FIX.....or.......keep 1607 as is, unable to use Ext. HDD, and wait for that Patch. I chose the Latter! He escalated the Case to the Super Elevated Tech Support Levels. Over & Out while continuing to Hope and Pray!
I have read on two other forums where people have rolled back to 1511 only to find their system has update back to version 1607 several days later. rolling back seems to be a temporary solution at best.
Last edited by angd; 24 Aug 2016 at 18:29.
Created an account just to inform that performing a rollback DID WORK. If you rather not wait for Microsoft to get a fix, please do roll back.
I got the error "The parameter is incorrect" for my seagate NTFS hard disk. Running check disk for hours DID NOT HELP.
Source: How to get the Windows 10 Anniversary Update | Windows Experience Blog
Download Windows 10 Anniversary ISO (32-bit 3.14 GB) (64-bit=4.07 GB):
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