DELL 968 AIO - Communication not available with computer  


  1. bbrose2
    Posts : 2
    Windows 10
       New #1

    DELL 968 AIO - Communication not available with computer


    I down loaded Windows 10 PRO two days ago upgrading from Windows 7 PRO which was running fine. I made no changes what so ever and now I cannot get the printer or FAX to communicate with the computer. Any suggestions on how to solve this problem would be greatly appreciated.

    Bud Rose
      My Computer
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  2. play2mefish
    Posts : 265
    Windows 10 Enterprise
       New #2

    Yes. Goto the manufactures web site for your printer and download windows 10 drivers and run the install. Do the same for the modem that you were using for fax, and make sure it shows up in the device manager without a yellow exclamation point, and then make sure the Windows Fax software is installed.
      My Computer
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  4. bbrose2
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    play2mefish said:
    Yes. Goto the manufactures web site for your printer and download windows 10 drivers and run the install. Do the same for the modem that you were using for fax, and make sure it shows up in the device manager without a yellow exclamation point, and then make sure the Windows Fax software is installed.
    I did that already and Dell says that the Printer Driver for the 968 AIO is NOT SUPPORTED for Windows 10 along with approximately 95% of their Printer Drivers. Thanks for the suggestion though.
      My Computer
    Quote Quote

 

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