Computer won't recognize headset microphone

Restart after disabling the XSplit. May not make a difference but worth trying.

What's left is the possibility the multi jack is the issue. A computer mic needs +5V DC to operate. If that is not being provided it could be a reason the mic is not detected or working. Another problem is the jack or internal components.

Since the separate mic jack works, you could get a splitter, to provide separate TRS plugs for the mic and headset and try that. If that still does not work, it suggests there is a compatibility problem between the headset and your PC (since you reported the headset/mic work in a game console).

Ok, so, i did a couple of things. First i checked in the computer manual to see if it was a TRRS audio port, to which it stated "microphone, or headphones or microphone and headphones combination." This proves that it is a TRRS audio port.

Next, i went onto my dell inspiron 15 -7559, which is my work computer (which has a single TRRS audio port). I plugged the headset in and something came up, asking me what i plugged in. It seemed to be a dell program. It had options such as Speaker, Headphones, Headset (with mic). I selected the Headset (with mic) option and bam, the microphone worked.

So what i was thinking, could my main computer with the troubles have something that has already determined that what i am plugging in is just headphones?

And i think i just worked it out. I went into the alienware audio program. I was looking around for microphone related stuff and stumbled across this in advanced:


The check box at the bottom was not checked, so it was not asking me anything when plugging in my headset. when i clicked on the port that was not grayed out, this appeared:



And once i chose headset (with microphone) and tested it out in some of my programs that i can use voice in, it was working.

Thanks for all the help leading up to this!!!

Aaeeschylus said:

And i think i just worked it out. I went into the alienware audio program. I was looking around for microphone related stuff and stumbled across this in advanced:


The check box at the bottom was not checked, so it was not asking me anything when plugging in my headset. when i clicked on the port that was not grayed out, this appeared:



And once i chose headset (with microphone) and tested it out in some of my programs that i can use voice in, it was working.

Thanks for all the help leading up to this!!!

Where did you go to find this????? This is exactly what I need to fix my problem and I cannot find it anywhere to save my life!