Realtek PCIe CardReader blocked in 14393

  1. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240

    Realtek PCIe CardReader blocked in 14393

    HP Compaq Presario CQ57 422SA upgraded on Insider builds with no driver problems until 14393:

    ca) July 2012 originally with OEM Windows 7 Home Premium 64 > retail Windows 8 Pro > Windows 8.1 Pro > Windows 10 Insider 10586 >>many upgrades >> 14388 > 14393

    now shows:Realtek PCIe CardReader blocked in 14393-screenshot-87-.png

    Driver is "...blocked from starting..."

    AFAIK, all previous Windows 10 builds were using the HP updated driver for Windows 10 build 10240:

    Realtek PCIE CardReader sp75104.exe 10.0.10240.28159 2015-10-16 17.95 MB XP,VISTA,WIN7,WIN8,WIN10/64bits

    This HP driver from 10.0.10240 seems unavailable now.

    Any ideas please?
      My Computers

  2. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
    Thread Starter

    Even more confusing on rebooting, I see:

    Realtek PCIe CardReader blocked in 14393-screenshot-88-.png
    The Windows 7 driver has been installed, without error or warning in Device Manager, but has not been started due to potential unstability.
      My Computers

  3. Posts : 4,909
    Windows 11 Pro 64 Bit 22H2

    In the Device Manager, right click the Realtek Card Reader for Windows 7 and Uninstall it.
    Then go to the HP drivers site for your model, HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    choose Windows 8 as your OS, and under Driver-Storage download the Realtek Card Bus driver for Windows 8. when you run it, it unzips to a destination on your C: drive, take note of it. If the install Fails, Browse to the location where the driver unzipped to, open the driver folder and Right click Setup.exe and choose Properties/Compatibility. Choose to run it in Windows 8 Compatibility Mode.
      My Computer

  4. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
    Thread Starter

    Thanks spunk, following your instructions, I now have the Windows 8 driver:

    Realtek PCIe CardReader blocked in 14393-screenshot-93-.png

    - but it still has the same instability warning as for the Windows 7 driver, and is not loaded, and as before, it cannot be updated.

    I know there is a Windows 10 driver - since it has been used by the Insider versions I have run previously on this laptop.

    So I visited Realtek (Realtek), since HP had no Windows 10 drivers (for this laptop), and downloaded and installed their current Windows driver:

    Realtek PCIe CardReader blocked in 14393-screenshot-94-.png

    Last edited by Fafhrd; 23 Jul 2016 at 06:39.
      My Computers


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:59.
Find Us

Windows 10 Forums