Realtek PCIe CardReader blocked in 14393


  1. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #1

    Realtek PCIe CardReader blocked in 14393


    HP Compaq Presario CQ57 422SA upgraded on Insider builds with no driver problems until 14393:

    ca) July 2012 originally with OEM Windows 7 Home Premium 64 > retail Windows 8 Pro > Windows 8.1 Pro > Windows 10 Insider 10586 >>many upgrades >> 14388 > 14393

    now shows:Realtek PCIe CardReader blocked in 14393-screenshot-87-.png

    Driver is "...blocked from starting..."

    AFAIK, all previous Windows 10 builds were using the HP updated driver for Windows 10 build 10240:

    Realtek PCIE CardReader sp75104.exe 10.0.10240.28159 2015-10-16 17.95 MB XP,VISTA,WIN7,WIN8,WIN10/64bits

    This HP driver from 10.0.10240 seems unavailable now.

    Any ideas please?
      My Computers


  2. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
    Thread Starter
       #2

    Even more confusing on rebooting, I see:

    Realtek PCIe CardReader blocked in 14393-screenshot-88-.png
    The Windows 7 driver has been installed, without error or warning in Device Manager, but has not been started due to potential unstability.
      My Computers


  3. Posts : 3,679
    Windows 11 Pro 64 Bit 21H2
       #3

    In the Device Manager, right click the Realtek Card Reader for Windows 7 and Uninstall it.
    Then go to the HP drivers site for your model, HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    choose Windows 8 as your OS, and under Driver-Storage download the Realtek Card Bus driver for Windows 8. when you run it, it unzips to a destination on your C: drive, take note of it. If the install Fails, Browse to the location where the driver unzipped to, open the driver folder and Right click Setup.exe and choose Properties/Compatibility. Choose to run it in Windows 8 Compatibility Mode.
      My Computer


  4. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
    Thread Starter
       #4

    Thanks spunk, following your instructions, I now have the Windows 8 driver:

    Realtek PCIe CardReader blocked in 14393-screenshot-93-.png

    - but it still has the same instability warning as for the Windows 7 driver, and is not loaded, and as before, it cannot be updated.

    I know there is a Windows 10 driver - since it has been used by the Insider versions I have run previously on this laptop.

    So I visited Realtek (Realtek), since HP had no Windows 10 drivers (for this laptop), and downloaded and installed their current Windows driver:

    Realtek PCIe CardReader blocked in 14393-screenshot-94-.png

    Finally!
    Last edited by Fafhrd; 23 Jul 2016 at 06:39.
      My Computers


 

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