Start-up Test Failed - Short DST: FAILED

I am using HP Pavilion dm4 Notebook with Windows 10 Home Edition installed.
HD: TOSHIBA MK6465GSX [Hard drive] (640.13 GB)


Recently my laptop started to reboot frequently with some error, overheating and DISK usage always 100%...


I have tried to format the hard drive and tried to re-install it with Windows 10 boot-up disk.


But it is not responding even for the F11 - System recovery option to format it.


I have then tried to run the HP - System Diagonistics with running the "Start-up Test" first.


The result is as below:


Start-up Test:


Memory Test: PASSED
SMART Check: PASSED
Short DST: FAILED


FAILURE ID
U4L1X3-56C86C-XD6U3G-60SF03
PRODUCT ID
XG192PA#AB4


Hard Disk 1
------------------


As it looks like Hard Disk issue, I ran the "Hard-Disk Test", but Hard-disk test shows all are PASSED.


It is confusing whether it is really Hard drive issue?
Do I need to replace the Hard drive?
If so, can I go for any hard drive or only Toshiba? any issue in using other HD will have any issue with my mother board?




Please advise.

Sounds like a failing hard disk, but the overheating thing is worrisome.

The TOSHIBA MK6465GSX is a 2.5" form factor SATA drive, 9.5 mm thick. You should be able to replace it with any drive with the same dimensions. (You probably can use a thinner drive, but a spacer may be needed to mount it.) That includes SSDs that are intended as laptop HD replacements.

I see that there are a couple of YouTube videos showing how to replace the HD for your model laptop.

bobkn said:

Sounds like a failing hard disk, but the overheating thing is worrisome.

The TOSHIBA MK6465GSX is a 2.5" form factor SATA drive, 9.5 mm thick. You should be able to replace it with any drive with the same dimensions. (You probably can use a thinner drive, but a spacer may be needed to mount it.) That includes SSDs that are intended as laptop HD replacements.

I see that there are a couple of YouTube videos showing how to replace the HD for your model laptop.

I have also tired the Primary Hard Disk Self Test in BIOS and it is throwing as "#3F1 - Hard Disk 1 Error"
is it because the hard drive failure it is overheating or some other issue for overheating?

how to partition the new Hard drive and install the windows 10

michealjohn said:

I have also tired the Primary Hard Disk Self Test in BIOS and it is throwing as "#3F1 - Hard Disk 1 Error"
is it because the hard drive failure it is overheating or some other issue for overheating?

how to partition the new Hard drive and install the windows 10

See the tutorial:

https://www.tenforums.com/tutorials/1...n-install.html

(You'll have to scroll down a bit to get to the relevant part.)

For a blank HD, the installer can automatically partition and format the disk. I recommend that.

If you wish to restore the OS onto a new drive from an image of the old one, that will take more effort. (Are you like most people, with no such image?)