Windows 10: PCI Serial Port not installed Code 28

  1.    21 Jul 2016 #1

    PCI Serial Port not installed Code 28


    I have a refurbished HP Compaq 6000 Pro SFF 32-bit desktop.
    The original OS was Windows 7 Pro, I upgraded to Windows 10 Pro in Feb 2016.
    In June I upgraded the original ST3160318AS 160GB HDD with a Crucial MX200 250GB SSD
    On Wed July 20, did a clean install per
    https://www.tenforums.com/tutorials/1...n-install.html
    and that went well.
    NOTE: The only reason I did the clean install is because I wanted to see how to do that.

    However now there is an issue with the PCI Serial Port in Device Manager which wasnít there before the clean install. I would like to know
    --- What is the PCI Serial Port for?
    --- Is there a PCI Serial Port driver for my system?

    Click image for larger version. 

Name:	PCI Serial Port.PNG 
Views:	26 
Size:	2.1 KB 
ID:	91391

    Following is the information about it on my computer.

    Device Manager > other devices > PCI Serial Port

    Properties:
    --- The drivers for this device are not installed. (Code28).
    --- There are no compatible drivers for this device.
    Update driver:
    --- Windows was unable to install your PCI Serial Port. Windows could not find driver software dor your device.
    Driver details:
    --- PCI Serial Port: No driver files are required or have been loaded for this device.
    PCI Serial Port Events:
    --- Device PCI
    --- \VEN_8086&DEV_2E17&SUBSYS_3048103C&REV_03\3&33fd14ca&0&1B requires further installation.
    PCI Serial Port Hardware IDs:
    --- PCI\VEN_8086&DEV_2E17&SUBSYS_3048103C&REV_03
    --- PCI\VEN_8086&DEV_2E17&SUBSYS_3048103C
    --- PCI\VEN_8086&DEV_2E17&CC_070002
    --- PCI\VEN_8086&DEV_2E17&CC_0700
    Resource settings: This device isnít using any resources because it has a problem
      My ComputerSystem Spec

  2.    21 Jul 2016 #2

    No idea what a "PCI Serial Port" is. (Serial port off the PCI bus?)

    I'm not sure that you need to do anything about it, but see here:

    http://h30434.www3.hp.com/t5/Noteboo...o/td-p/4977584

    Intel driver support for the Q43 chipset used in that PC seems to end with Windows 7. Perhaps drivers for that OS will work in 10, as they did in 8.1.
      My ComputerSystem Spec

  3.    21 Jul 2016 #3

    Edit: Already covered

    To add the Win7 driver should work or disable it in device manager and forget it.

    I'm guessing its the Com port relating to the dialup modem.
      My ComputersSystem Spec

  4.    21 Jul 2016 #4

    This is the driver: http://h20565.www2.hp.com/hpsc/swd/p...&swEnvOid=4059
    And I doubt you do anything that requires it so I really don't think it matters... But if the imperfect device manager bugs you go ahead and install it :P Win7 drivers worked fine on win10 with my old Intel P55 board/1st gen i7 :P
      My ComputerSystem Spec

  5.    22 Jul 2016 #5

    I think I'll leave it alone for now. I've researched what PCI Serial Port is for.
    I'd say it could relate to the PS/2 ports as well as another one similar to the VGA port, none of which I use.
    https://en.wikipedia.org/wiki/Serial_port
    Maybe the dial up Com port as mentioned but I can't tell if I have one.
    I tried that driver link but I got a dialog box that reads "The publisher has been blocked from running software on your machine"
    Whatever is going on I'm not sure yet especially since HP does run software on my machine.
    Anyway unless a problem occurs that looks like it's related with the PCI Serial Port, I'll wait until then.
      My ComputerSystem Spec


  6. Posts : 117
    Windows XP, 7, 8.1, 10, Knoppix [Debian] linux
       25 Jul 2016 #6

    MeAndMyComputer said: View Post
    I think I'll leave it alone for now. I've researched what PCI Serial Port is for.
    I'd say it could relate to the PS/2 ports as well as another one similar to the VGA port, none of which I use.
    https://en.wikipedia.org/wiki/Serial_port
    Maybe the dial up Com port as mentioned but I can't tell if I have one.
    I tried that driver link but I got a dialog box that reads "The publisher has been blocked from running software on your machine"
    Whatever is going on I'm not sure yet especially since HP does run software on my machine.
    Anyway unless a problem occurs that looks like it's related with the PCI Serial Port, I'll wait until then.
    Have an old Dell Optiplex model that I upgraded to Windows 10, and I got the same thing.

    The only component not accounted for in Device Manager was some specialized remote mangement device for which driver support had been discontinued. It was also flagged as a "PCI serial port".

    Ignored it, and the machine continues to run fine.
      My ComputerSystem Spec


 

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