New
#11
Hardware connection advice
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New #12
Connect the docking station directly to the lappy to see if it shows up in Device manager.
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New #13
According to your Speccy data, it's probably the USB Input Device...Touro is working soundlessly
Can't find the docking station. Which one is it? It's connected at the moment via the hub.Attachment 90279
Generic USB Hub
Realtek USB 2.0 Card Reader
USB Composite Device
USB 2.0 UVC 0.3M Webcam
Microsoft Mouse and Keyboard Detection Driver (USB)
Microsoft Hardware USB Keyboard
Wireless Keyboard Filter Device
Wireless Device
Microsoft Hardware USB Mouse
HID-compliant consumer control device
Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)
USB Input Device
HID-compliant consumer control device
HID-compliant consumer control device
HID-compliant system controller
HID-compliant vendor-defined device
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New #14
Liz, sorry Lizzy (keep wanting to call you Liz...)..... in device manager, click up top on VIEW and select "Show hidden devices", and post another screenshot.
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New #15
Sorry about the delay. You can call me Liz...it's my name!
I was shutting down to change the hardware around and Windows threw a load of updates at me!!
I found the Docking station I think.
We already looked at the driver in the last thread on this Forum and it was up to date.
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New #17
The is driver version 16.01.113 of ASUS USB 3.0 Docking Station.
I found it before and noted it.
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New #19
Yes it seems to be.
I'm afraid I have to go now but may be able to come back later.
Lizzy
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New #20
When you come back please update us on how everything is working.
Post any problem's you still have.
Cable too short!
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