Posting here because I do not see a forum for printers. Cannot scan from printer or pc. I have the windows 10 drivers from hp installed and device manager detects all hp printer drivers. Any one else have this issue, and or solution.
Henry
The drivers needed for scanning will appear in the imaging devices section of Device manager. You need to check that you have the scan drivers installed and showing up in there.
If the scanner was turned on and no scanner driver shows up in Device Manager then you need to reinstall the drivers. There is the option of doing this for just the basic drivers or the full set of software to run your all-in-one device.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support
Is the scanner new? Has it worked previously?
Ok, I'm at a loss now. Are you using the HP scanning software? Are you connecting to the computer via a USB connection or using it via a wireless network?
Just got it fixed. Downloaded hp scan and capture app from ms store. This resovled the problem.
Henry
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