1.    12 Jul 2016 #1
    Join Date : Jun 2015
    Fairland, Indiana
    Posts : 29
    Windows 10 Home 64-Bit

    Roxio Game Capture HD Pro: No audio going through HDMI


    After getting my new ABS desktop PC I got from Newegg (ABS Computer Technologies Desktop Computer ALI052 Intel Core i3 6100 8 GB DDR4 1 TB HDD Windows 10 Home 64-Bit - Newegg.com), I can finally use my Roxio Game Capture HD Pro to record gameplay footage without any performance drops. I am using an HP Envy Dv7-7223cl laptop that I installed the capture software on to save the footage while recording. However, after trying it out for the first few times, I noticed a problem. When I played the captured footage on my laptop, I noticed that there was no audio that went with the video footage. I am using an HDMI cable to connect the desktop to the capture card and I know HDMI can send audio.

    I looked into the issue and I heard something about enabling Stereo Mix to which I did that and I'm still not getting anything. My audio drivers are also up to date and they are for Realtek HD Audio. Any help is appreciated.
      My ComputersSystem Spec
  2.    14 Jul 2016 #2
    Join Date : Nov 2015
    Posts : 2,799
    64bit Win 10 Pro ver 1709 Build 16299.19

    Hello

    Since the HDMI connection is part of the graphics hardware you need to have an HDMI audio driver for the Graphics and select the HDMI audio as your device for sound capture not the Realtek one. I think this may be the problem but as I do not use capture cards I am only guessing.
      My ComputersSystem Spec
  3.    14 Jul 2016 #3
    Join Date : Jun 2015
    Fairland, Indiana
    Posts : 29
    Windows 10 Home 64-Bit
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Hello

    Since the HDMI connection is part of the graphics hardware you need to have an HDMI audio driver for the Graphics and select the HDMI audio as your device for sound capture not the Realtek one. I think this may be the problem but as I do not use capture cards I am only guessing.
    Good, where can I find the driver? Here's a list of my audio playback files (Realtek Digital Output is on the bottom and says that it is ready):

    Click image for larger version. 

Name:	HDMI.PNG 
Views:	15 
Size:	25.9 KB 
ID:	90108
      My ComputersSystem Spec
  4.    14 Jul 2016 #4
    Join Date : Nov 2015
    Posts : 2,799
    64bit Win 10 Pro ver 1709 Build 16299.19

    Whichever port you have the HDMI cable connected to needs to be activated in the screen you are showing. It might help if you can provide a schematic of how you have connected up the various components just to make sure I understand the connection. Here is an example of how it might look for a playstation setup:

    Click image for larger version. 

Name:	Capture.PNG 
Views:	2 
Size:	353.9 KB 
ID:	90123
      My ComputersSystem Spec
  5.    16 Jul 2016 #5
    Join Date : Jun 2015
    Fairland, Indiana
    Posts : 29
    Windows 10 Home 64-Bit
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Whichever port you have the HDMI cable connected to needs to be activated in the screen you are showing. It might help if you can provide a schematic of how you have connected up the various components just to make sure I understand the connection. Here is an example of how it might look for a playstation setup:

    Click image for larger version. 

Name:	Capture.PNG 
Views:	2 
Size:	353.9 KB 
ID:	90123
    Well I have the USB transfer cable plugged into my laptop and the HDMI cable plugged into the GPU alongside the monitor (TV) connected through a VGA cable via a DVI to VGA adapter. Since the VGA cable itself cannot transfer audio, my only audio device is a set of headphones as well as headset with a microphone. My question is which one of the devices that I have listed in my picture is what I need or if just switching to at least one of the devices is enough as well as why NVIDIA HDMI Output Ports 1-3 are listed as not plugged in?
      My ComputersSystem Spec
  6.    30 Jul 2016 #6
    Join Date : Jun 2015
    Fairland, Indiana
    Posts : 29
    Windows 10 Home 64-Bit
    Thread Starter

    Well I've found out my problem. What I needed to do was to enable Stereo Mix in Recording and have it listen through DEMO TDA19978-4 which I found after I did some testing recently. I found that you can copy sounds from Speakers to whatever device you want to listen through (in my case, to the capture card) since Windows itself cannot set two different default audio devices simultaneously.

    I was fortunate to have Stereo Mix because this feature is not available on all sound cards. My sound card was a Realtek HD sound card which supports Stereo Mix, though, you have to enable it first as it is disabled by default. I found this solution through a YouTube video right here: How To Output 1 PC Audio Source Through 2 Outputs (Example With HD PVR 2) - YouTube
      My ComputersSystem Spec

 


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