400GB Seagate HD failure and how to retain free Win 10 Solved

  1.    09 Jul 2016 #1

    400GB Seagate HD failure and how to retain free Win 10

    After nearly a year of squeeling the HD finally gave up in most respects. No surprise. It boots, but won't recognize a mouse correctly or most keyboard actions, so I can't type or make selections of icons, etc. so am stuck as far as fixing as concerned. Using the HP startup page I have been able to get to the Windows 10 restore function three times, and all fail eventually. HP also returns a report of HD problems, but solutions will not complete. It is 8 years old so I need to replace the HD or the desktop, which I am willing to do. My concern is my installed Win 10 and how can I be certain to be able to do the upcoming Win 10 upgrade due Aug. 2. How to I get my current Win 10 installed on my new drive and retain my ability to get the free upgrade? I have the Win 10 Pro ISO that I burned when upgrading from Win 7. I do have a fairly recent Image of the drive on my Transcend external drive. Suggestions appreciated.
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  2.    09 Jul 2016 #2

    If you have already done the free upgrade your PC has a digital entitlement stored on the Microsoft activation server. Replace the hard drive and do a clean install of 10 Pro. When asked for a key click skip. It should activate with the digital entitlement. If it doesn't, do a phone activation and just tell them you had to replace the hard drive.
      My ComputerSystem Spec

  3.    09 Jul 2016 #3

    Many thanks for that info! I'll order a replacement drive today.
      My ComputerSystem Spec

  4.    09 Jul 2016 #4

    roving said: View Post
    I do have a fairly recent Image of the drive on my Transcend external drive. Suggestions appreciated.
    or do the image restore from the external HDD (after you install the new HDD/SSD). That's why we do backups!
      My ComputerSystem Spec

  5.    09 Jul 2016 #5

    Thanks for that as well. Just don't want to overlook an option as Murphy's Law is very active in my life.
      My ComputerSystem Spec

  6.    10 Jul 2016 #6

    If W10 on your hard drive still functioning, you can use Macrium Reflect to image your system and store the backup on a second drive. Use the option "Create an image of the partitions required to backup/restore Windows". Ensure you check the verify box and create a Macrium rescue USB disk. Then install your new disk and restore the backup image from the rescue disc. See my guide here for more details http://www.eightforums.com/installat...s-hdd-ssd.html Else, you might prefer to do a clean install as someone suggested.

    I swapped the hard disk for a SSD in my laptop a few months ago and W10 had already activated when I checked it.
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  7.    10 Jul 2016 #7

    Thanks Steve. I have a Macrium image to use. Unfortunately the bootup never gives me a fully functional keyboard or mouse so I have no way to do additional images, etc. On the backup external drive I have a .mrimg and a .xml file to use for restoring. I haven't used such before, but seem to remember that the .xml file is 'clickable'. Is that correct? Swapping drives is new to me also so once I install and hookup the new drive into my desktop, what should I expect to see when I first turn it on? I'll have the external backup drive plugged into a USB port already. (I also have a Macrium bootable "rescue"media dvd as well as my first Win10 ISO). Your guidance at this point is appreciated. I tried the rescue disk and my disk drives don't recognize anything so are probably not fully installed, like the keyboard and the mouse.

      My ComputerSystem Spec

  8.    10 Jul 2016 #8

    You should boot from the rescue media, browse to find your image backup then restore it to the new disk. See http://knowledgebase.macrium.com/dis...g+and+browsing
      My ComputersSystem Spec

  9.    10 Jul 2016 #9

    Just what I needed to hear. Many thanks.
    Last edited by roving; 10 Jul 2016 at 18:27.
      My ComputerSystem Spec


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