SATA ports not working after windows 10 update


  1. Posts : 2
    10
       #1

    SATA ports not working after windows 10 update


    Hello folks,

    I cloned my C drive and updated to windows 10 a week ago. Yesterday SATA ports 2 and 3 stopped working (on MOBO gigabyte GA-Z77M-D3H-MVP). I think it is a windows 10 problem because I have:
    • swapped my drives between SATA ports. All drives do not work in ports 2 and 3 and they all work in the other ports. So that eliminates the possibility of disk or cable problems.
    • checked that all ports are enabled in BIOS, and switched ports 2 and 3 off and on again to make sure.
    • swapped back to my old C drive, which is still on windows 7. All ports work fine with win7. I think that eliminates the possibility of a MOBO fault and since everything works with win7 I'm guessing it must be a win10 problem...

    It is strange because everything was fine for a week, problem started yesterday with no obvious cause. Anyone got any ideas?

    Thanks heaps...
      My Computer


  2. Posts : 2
    10
    Thread Starter
       #2

    Sorry! I forgot I had installed more RAM and it didn't occur to me that might affect the SATA ports. Fiddled round and fixed the problem.

    The GA-Z77 MOBO has 4 RAM slots. I had 2 8GB sticks in slots 1 and 2 and yesterday I bought 2 more sticks, just because RAM is cheap. The new sticks have large heatsinks on them which I thought would interfere with airflow if I put them in slots 3 and 4. So I moved my old RAM to slots 3 and 4 and put the new RAM in slots 1 and 2.

    The SATA ports stopped working, but it didn't occur to me that it could be because of moving the RAM around. Just then I put my old RAM back into slots 1 and 2, and put the new RAM into slots 3 and 4. Bingo, all the SATA ports work. Then I moved it all back again, SATA ports still work.

    So I'm guessing my problem was related somehow. The RAM was showing up in my system, and after the install yesterday I did a windows memory diagnostic to make sure it worked. But today, removing the RAM and putting it back in fixed by SATA ports. Go figure!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:53.
Find Us




Windows 10 Forums