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#1
Unable to install HP printer
Hello,
I have an Acer 5741 with Windows 10. Back when I had Windows 7, I was able to use my HP Deskjet F4580 without problem. However, when I try to install the printer, it always fails. I have tried using the driver installer from HP website (which fails in one of the steps after plugging in the printer USB cable) and also just plugging the printer to the computer to see if Windows was able to solve the issue (control panel --> devices and printers --> the detected printer --> solve problems of bad driver).
I don't know what to do anymore. Strangely, in another laptop with Windows 10 this printer works fine. So I don't know what I am doing wrong.
Thanks in advance!