Low sound when connected to amplifier through hdmi


  1. Posts : 4
    windows 10
       #1

    Low sound when connected to amplifier through hdmi


    Hi, I was wondering if someone can help me.

    I updated to windows 10 some months ago and realized my beats audio panel was gone. I few day back I re installed the High Definition Audio Device drivers and beats audio seems to came back.

    I recently bought a denon amplifier and noticed very low sound when I connect the notebook to the amplifier through hdmi.
    Is the hdmi sending the wrong signal? are there any new drivers for hdmi controllers or realtek sound card?

    My laptop is a HP envy 17 j011nr (i think so) core i5 beats audio


    Thanks a lot in advance!!!
      My Computer


  2. Posts : 273
    Windows 10 Pro 1709 x64
       #2

    Realtek shouldn't even be involved with the HDMI sound. I suggest to update your laptop's drivers and use "Intel Display Audio" as your HDMI driver. Set the volume to max then you're good to go.
      My Computer


  3. Posts : 4
    windows 10
    Thread Starter
       #3

    theveterans said:
    Realtek shouldn't even be involved with the HDMI sound. I suggest to update your laptop's drivers and use "Intel Display Audio" as your HDMI driver. Set the volume to max then you're good to go.
    Hi, thanks for your response. Yes, I thought that realtek shouldn't be involved. I couldn't find where to set/configure hdmi drivers cant find it on device manager
      My Computer


  4. Posts : 273
    Windows 10 Pro 1709 x64
       #4

    It's not called HDMI. It's called "Intel Display Audio" which you can download on the Intel download center.

    Low sound when connected to amplifier through hdmi-capture.jpg
      My Computer


  5. Posts : 4
    windows 10
    Thread Starter
       #5

    theveterans said:
    It's not called HDMI. It's called "Intel Display Audio" which you can download on the Intel download center
    thanks, yes, i know is not call hdmi but wasn't sure if it was managed by the graphic card.
    thanks again, i will give new drivers a chance


    have a good one!
      My Computer


  6. Posts : 4
    windows 10
    Thread Starter
       #6

    any more suggestions?
    thanks in advance!
      My Computer



 

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