1.    29 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 4
    windows 10

    Low sound when connected to amplifier through hdmi


    Hi, I was wondering if someone can help me.

    I updated to windows 10 some months ago and realized my beats audio panel was gone. I few day back I re installed the High Definition Audio Device drivers and beats audio seems to came back.

    I recently bought a denon amplifier and noticed very low sound when I connect the notebook to the amplifier through hdmi.
    Is the hdmi sending the wrong signal? are there any new drivers for hdmi controllers or realtek sound card?

    My laptop is a HP envy 17 j011nr (i think so) core i5 beats audio


    Thanks a lot in advance!!!
      My ComputerSystem Spec
  2.    29 Jun 2016 #2
    Join Date : Jan 2015
    Posts : 240
    Windows 10 Pro 1703 x64

    Realtek shouldn't even be involved with the HDMI sound. I suggest to update your laptop's drivers and use "Intel Display Audio" as your HDMI driver. Set the volume to max then you're good to go.
      My ComputerSystem Spec
  3.    29 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    Quote Originally Posted by theveterans View Post
    Realtek shouldn't even be involved with the HDMI sound. I suggest to update your laptop's drivers and use "Intel Display Audio" as your HDMI driver. Set the volume to max then you're good to go.
    Hi, thanks for your response. Yes, I thought that realtek shouldn't be involved. I couldn't find where to set/configure hdmi drivers cant find it on device manager
      My ComputerSystem Spec
  4.    29 Jun 2016 #4
    Join Date : Jan 2015
    Posts : 240
    Windows 10 Pro 1703 x64

    It's not called HDMI. It's called "Intel Display Audio" which you can download on the Intel download center.

    Click image for larger version. 

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      My ComputerSystem Spec
  5.    30 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    Quote Originally Posted by theveterans View Post
    It's not called HDMI. It's called "Intel Display Audio" which you can download on the Intel download center
    thanks, yes, i know is not call hdmi but wasn't sure if it was managed by the graphic card.
    thanks again, i will give new drivers a chance


    have a good one!
      My ComputerSystem Spec
  6.    07 Jul 2016 #6
    Join Date : Jun 2016
    Posts : 4
    windows 10
    Thread Starter

    any more suggestions?
    thanks in advance!
      My ComputerSystem Spec

 


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