Not able to safely remove external harrdrive through notification icon

  1.    23 Jun 2016 #1

    Not able to safely remove external harrdrive through notification icon

    I'm using a Lenovo yoga 3 pro for the first time, with Windows 10 pre-installed, so I haven't made any changes or updates. The icon in the notification tray for Safely Remove Hardware is there, but when I click (left and right) on it, the external harddrive is listed, but in grey (unclickable) and there is no option to safely remove it. The only other option (in bold, the only clickable thing) is to Open Devices and Printers, where the external harddrive is not listed. (Which is a problem I'd also like to solve.)
    Click image for larger version. 

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    I've run "C:\WINDOWS\system32\rundll32.exe shell32.dll,Control_RunDLL hotplug.dll" and get a message when I try to stop it that says the device "is not removable and cannot be ejected or unplugged". Any ideas? Thanks.
      My ComputerSystem Spec

  2.    23 Jun 2016 #2

    If you do a proper shutdown, the pending writes to the volume will be flushed during that process. Then while the machine is not running you can disconnect the drive, then reboot. If you reattach the drive and still can't use the Safely eject tool, you'll have to take this approach to make sure the volume contents don't get damaged going forward.
      My ComputersSystem Spec


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