1. Joined : Jun 2016
    Posts : 3
    Windows 10
       18 Jun 2016 #1

    Laptop HDMI to TV: video but no audio


    Okay. I'm having one heck of a time trying to get this thing to work. I recently purchased a new Asus laptop running Windows 10. I have it plugged in to an HDMI switcher which, in turn, runs to my TV. Now the problem is I am getting no audio from my TV speakers, but the video is perfect. I know it's not any of my HDMI cables because I plugged in my older laptop and that works perfect. And I know it's not the switcher. I also tried to right click on my audio device manager and it says nothing about my TV or HDMI being the default audio player. I've also checked on "Show Disabled Devices" and "Show Disconnected Devices." I've downloaded the AMD Catalyst but that didn't seem to do anything. I am completely stumped. My other laptop was working flawlessly as soon as I plugged it in. Any advice would be wonderful.
      My System SpecsSystem Spec


  2. Joined : Jun 2016
    Posts : 1,386
    Win10 1607
       18 Jun 2016 #2

    The new laptop may use a newer version of HDMI eg 1.4 , while the old one used 1.2 and you may need new cables if going to a higher resolution eg 4K which the old cable don't support too .

    take the HDMI switcher out and try it direct too , incase it is it , that cant handle a newer version of HDMI
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 3
    Windows 10
       18 Jun 2016 #3

    Okay. So I tried a number of things. I ran the HDMI directly to the TV and it worked fine, so perhaps it's not the cable? Although for one reason or another, I need to utilize the switcher, and for some reason my laptop simply won't recognize it as an audio source. It's gotta be something on the laptop. I even pulled out an old crappy switcher is used to use, and with that I was able to get audio and video, but there was quite a noticeable delay with both.
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 1,386
    Win10 1607
       18 Jun 2016 #4

    I'm no expert on this stuff , sounds like the Switcher is the issue to me if not recognized, perhaps see if the Manufacturer has a Firmware update or anything for it perhaps ,check their FAQ too..
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 3
    Windows 10
       18 Jun 2016 #5

    It's just weird that the switcher will work with one laptop but not the other. I'll keep digging. Thanks for the input.
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 1,386
    Win10 1607
       18 Jun 2016 #6

    I am guessing (again ) that it is a HDMI version issue , I have seen similar issues with DisplayPort 1.1 and 1.2 , I think HDMI 1.4 needs different cables to be capable of hi resolutions (4k) for eg. but I am not sure why your audio is now not working.
      My System SpecsSystem Spec

  7.    19 Jun 2016 #7

    Hi there

    Check Audio settings on computer - you might still have it set to Analog / phones etc.
    You can easily test that - try connecting headphones to the socket and see (hear !!) if there's any audio.

    You've tested the switcher I assume - swapped the laptops around.

    Incidentally quite a nice cheap piece of kit is an Audio splitter - it's a standard HDMI cable with L and R audio output as well. The slightly more expensive ones have Digital (Optical) audio output too. Often 5.1/7.1 as well. Great if you have better sound systems than the standard fairly cheap desktop speakers.

    OK not a solution to your current problem but I thought I'd mention it as it's a useful piece of kit - a lot have never heard of this type of stuff.

    For multi-media I'd suggest also using VLC as it has zero problems with almost any video / audio codec thrown at it.

    Also not a solution to your problem - but saves loads of cables etc -- for multi-media on your TV try using something like PLEX media server (free) on the computer(s) - it's free. If you don't have a smart TV then a google chromecast device works brilliantly.
    The advantage of using a server is that you can easily switch on the TV to the computer you want serving the video you want to watch (or the audio if music). So mch better than messy cables and switch boxes. Again just a suggestion - I know it doesn't solve the problem but IMO this is a much neater, cleaner and more elegant solution to the problem - YMMV of course. Just to note --the PLEX server(s) are controlled by using a smart phone (Free PLEX app) so it's really easy on the remote TV. !!


    Cheers
    jimbo
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Solved HDMI audio device "Not plugged in" but shows video
So recently I tried to connect my Acer Aspire V 15 laptop into a screen using HDMI. The video worked, but the audio did not play through the tv speakers. I tried... different screen Different HDMI cable Restarting Reinstalling Audio/Video...
Drivers and Hardware
Solved How to turn off HDMI audio?
I just bought a Dell XPS 15 and an external Acer monitor for my wife. The monitor is connected to the Dell by HDMI. When the monitor is plugged in, there is no audio. I'm pretty sure the HDMI connection is pulling the audio signal from the Dell...
Drivers and Hardware
HDMI Converter to HDMI, Audio + Optical Audio
Hi there Brilliant little device for passing HDMI (less HDCP !!) plus RCA L, R Audio and 5.1 Optical Audio (SPDIF). Switchable audio pass thru,, 2Ch, 5.1 ch. (Max HDMI input is 1080p so won't work for your 4K huge TV's though) - still an...
Drivers and Hardware
HDMI audio
Trying to watch and hear Netflix on TV but no sound on TV only computer. Only have speakers as options in control panel, no HDMI option. Any suggestions?
Drivers and Hardware
hdmi audio
Now i cant get the audio to work i have the realtek audio drivers and the CCC audio drivers. I am using a radeon hd7700 gpu.
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 16:45.
Find Us
Twitter Facebook Google+



Windows 10 Forums