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  1.    16 Jun 2016 #31
    Join Date : Oct 2014
    In a house with a crazy cat trying to kill me
    Posts : 16,268
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition

    Quote Originally Posted by RWOne View Post
    Generally whether or not it is an MS keyboard, windows, on plugin and no USB related driver issues, should detect, and install a driver, it may have to look online, but unless something requiring (like certain MS KB's) Intellipoint software, a driver of some sort should install and you get basic KB functionality for use in the GUI.
    That's been the case with all my previous versions of Win. This was the first Win OS I've seen that had problems with/not recognizing my KB. Odd.
      My ComputerSystem Spec
  2.    16 Jun 2016 #32
    Join Date : Jun 2016
    Posts : 1,462
    Win10 1607

    Hmmm what happened , it looks like the OP Sargan has been banned today?

    Edit: reason Known now....
    Last edited by Kbird; 16 Jun 2016 at 17:25.
      My ComputerSystem Spec
  3.    29 Jun 2016 #33
    Join Date : Jun 2016
    Posts : 89
    W10
    Thread Starter

    OK ... found cause
    Seems it is related to ASUS motherboard - although I contacted ASUS and they had no newer USB driver ( nor advised of the issue below)

    Seems that the AI Suite II contains a function that is not supported on W10, and it blocks USB from working. It is the AICharger+ which is for fast charge of phones from USB port.

    Removed the AICharger+ function (rest of AI Suite II is fine) and the W10 upgrade works


    I checked with ASUS they state this is not a supported W10 application, and Microsoft should disable it during upgrade.

    Now upgraded to W10 fine.



    ASUS did advise updating 2 drivers as soon as you are on W10 ... and in this specific order:
    #1 Intel Chipset Driver - Intel_Chipset_Win10_V10117

    #2 Intel Management Engine - MEI1-5_Win10_VER11001157

    both files are on ASUS web site
    Last edited by sargan; 29 Jun 2016 at 12:49.
      My ComputerSystem Spec
  4.    29 Jun 2016 #34
    Join Date : Jun 2016
    Posts : 1,462
    Win10 1607

    Quote Originally Posted by sargan View Post
    OK ... found cause
    Seems it is related to ASUS motherboard - although I contacted ASUS and they had no newer USB driver ( nor advised f the issue below)

    Seems that the AI Suite II contains a function that is not supported on W10, and it blocks USB from working. It is the AICharger+ which is for fast charge of phones from USB port.

    Removed the AICharger+ function (rest of AI Suite II is fine) and the W10 upgrade works


    I checked with ASUS they state this is not a supported W10 application, and Microsoft should disable it during upgrade.

    Now upgraded to W10 fine.



    ASUS did advise updating 2 drivers as soon as you are on W10 ... and in this specific order:
    #1 Intel Chipset Driver - Intel_Chipset_Win10_V10117

    #2 Intel Management Engine - MEI1-5_Win10_VER11001157

    both files are on ASUS web site

    Thanks for the Followup , good to know , as I have Asus Boards too ....
      My ComputerSystem Spec
  5.    14 Jul 2016 #35
    Join Date : May 2016
    Posts : 4
    windows 10

    Having the same ASUS M/B, thanks sargan for starting this thread and posting your lessons learned. I too have waited to upgrade and before doing so, have been searching for information such as this to help the process....
      My ComputerSystem Spec
  6.    15 Jul 2016 #36
    Join Date : Jun 2016
    Posts : 89
    W10
    Thread Starter

    All worked fine after following 3 steps ... remove AIcharger+ upgrade, then install the 2 drivers ...been fine since upgrade.
      My ComputerSystem Spec

 
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