Windows 10: Windows 10 certain keys not working.

  1.    11 Jun 2016 #1

    Windows 10 certain keys not working.

    So I've had Windows 10 for a while now, but suddenly my ''e'' and ''3'' key stopped working.
    I tried updating it through device manager, and I tried to do the little filter keys thing, after which it worked for like 30 minutes, but then it stopped working again.
    I have an ASUS F554LD-XX630H.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       11 Jun 2016 #2

    As those keys are close together I wonder if the keyboard contacts have got damaged in some way by dirt or liquid getting under the keys.
      My ComputersSystem Spec

  3.    11 Jun 2016 #3

    @PhilC, I can take the ''e'' key off since its a bit loose, I tried pressing the little button underneath but it still doesn't work.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       11 Jun 2016 #4

    Does the onscreen keyboard work? Right click on the Taskbar to activate the touch screen keyboard button after which you can select it from the system tray icon.
      My ComputersSystem Spec

  5.    11 Jun 2016 #5

    @philc43 the onscreen keyboard does work.
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       11 Jun 2016 #6

    I think this confirms that you will probably need a replacement keyboard for your laptop. Try googling for methods of getting keyboards to work - there may be some tricks like blowing an air-jet at the keys etc. but something could have simply worn out on the contact. E is quite often the most used key!
      My ComputersSystem Spec

  7.    11 Jun 2016 #7

    Plug in a USB keyboard. If those keys work on it, but not on the built in keyboard, I would say its time to replace the built in keyboard.
      My ComputerSystem Spec


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