1.    11 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 3
    Windows

    Windows 10 certain keys not working.


    So I've had Windows 10 for a while now, but suddenly my ''e'' and ''3'' key stopped working.
    I tried updating it through device manager, and I tried to do the little filter keys thing, after which it worked for like 30 minutes, but then it stopped working again.
    I have an ASUS F554LD-XX630H.
      My ComputerSystem Spec
  2.    11 Jun 2016 #2
    Join Date : Nov 2015
    Posts : 2,955
    64bit Win 10 Pro ver 1709 Build 16299.125

    As those keys are close together I wonder if the keyboard contacts have got damaged in some way by dirt or liquid getting under the keys.
      My ComputersSystem Spec
  3.    11 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 3
    Windows
    Thread Starter

    @PhilC, I can take the ''e'' key off since its a bit loose, I tried pressing the little button underneath but it still doesn't work.
      My ComputerSystem Spec
  4.    11 Jun 2016 #4
    Join Date : Nov 2015
    Posts : 2,955
    64bit Win 10 Pro ver 1709 Build 16299.125

    Does the onscreen keyboard work? Right click on the Taskbar to activate the touch screen keyboard button after which you can select it from the system tray icon.
      My ComputersSystem Spec
  5.    11 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 3
    Windows
    Thread Starter

    @philc43 the onscreen keyboard does work.
      My ComputerSystem Spec
  6.    11 Jun 2016 #6
    Join Date : Nov 2015
    Posts : 2,955
    64bit Win 10 Pro ver 1709 Build 16299.125

    I think this confirms that you will probably need a replacement keyboard for your laptop. Try googling for methods of getting keyboards to work - there may be some tricks like blowing an air-jet at the keys etc. but something could have simply worn out on the contact. E is quite often the most used key!
      My ComputersSystem Spec
  7.    11 Jun 2016 #7
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,609
    Windows 10 IoT

    Plug in a USB keyboard. If those keys work on it, but not on the built in keyboard, I would say its time to replace the built in keyboard.
      My ComputerSystem Spec

 


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