1.    09 Jun 2016 #1
    Join Date : Aug 2015
    Riverside, CA
    Posts : 6
    Windows 10

    logitech mouse and keyboard went hawire all of a sudden


    yesterday all of a sudden when i rebooted i could not login to windows ten also i cannot use anything on my keyboard right now except letter keys so excuse my typing here i have a logitech anywhere mx two mouse and logitech k##) keyboard each on their own usb wireless transmitter i think i hit unify devices by accident i was finally able to login into windows using the screen keyboard but now my mouse is acting all word and i cannot select anything can"t scroll etc the keyboard i cannot use anything but the letter keys nothing else seems to work ive deleted everything from device manager and rebooted and its all the same im stumped

    anyone have any ideas? if i use up arrow or down arrow it just selects everything same with left clicking on the mouse
      My ComputerSystem Spec
  2.    09 Jun 2016 #2
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,579
    Windows 10 IoT

    If they both use a unifying receiver you can link them both to just the one receiver. It sounds like you might have linked a device to two receiver's? I didn't think that was possible? Unplug one unifying receiver and see what happens. The unifying software will let you link and unlink devices. My keyboard came with a mouse I will never use. I just linked the keyboard to the unifying recover for my trackball. Then gave the mouse and its receiver to my father.
      My ComputerSystem Spec
  3.    09 Jun 2016 #3
    Join Date : Aug 2015
    Riverside, CA
    Posts : 6
    Windows 10
    Thread Starter

    i unplugged one and the keyboard stopped working so theyre not unified im stumped
      My ComputerSystem Spec
  4.    09 Jun 2016 #4
    Join Date : Aug 2015
    Riverside, CA
    Posts : 6
    Windows 10
    Thread Starter

    i also posted in the logitech forum and contacted their support no answers so far sucks because i cannot do any work on my pc
      My ComputerSystem Spec
  5.    09 Jun 2016 #5
    Join Date : Aug 2015
    Riverside, CA
    Posts : 6
    Windows 10
    Thread Starter

    Out of the blue everything seems fine again. I can type normal again ;-) I didn't do a damn thing on my end, I'm stumped and perplexed! But happy LOL
      My ComputerSystem Spec
  6.    10 Jun 2016 #6
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,579
    Windows 10 IoT

    If you launch the unifying software and click the advanced option, there is a pair a device button. I would unplug the dongle for the keyboard, launch the unifying software with the mouse, then just pair the keyboard to the mouse's dongle. You can do it either way but linking with the mouse should be easier. All you need to do on the keyboard is turn it's power button off and on a couple of times and it will link. Then you only need that one dongle and no chance of one interfering with the other. Then save the extra dongle as a spare.
    Last edited by alphanumeric; 10 Jun 2016 at 09:49.
      My ComputerSystem Spec

 


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