1.    08 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 2
    win 10

    margins not printing correctly


    looking for some help please. Using a dell all in one desktop pc. A dell mono laser printer. just upgrade to win 10 (from 7).
    use "word" for all my company documents, and documents set with specific margins and headers.
    worked fine on win7, but now same document printing to slightly different layout, which is not good enough for my purposes.
    basically its printing smaller than before, so font smaller, and more importantly, gutter at bottom of margin much bigger.
    As I'm writing this it seems another way to describe the problem is that the page contents are being somehow shrunk.
    A4 paper with mostly text on .........

    Any suggestions? Thanks in advance...ApolloFly
      My ComputerSystem Spec
  2.    08 Jun 2016 #2
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi, welcome:

    Stupid question: did you update the Dell Printer Drivers and Software after you upgraded Windows from 7 to 10?
    ("Best practice" might be to cleanly uninstall and reinstall the printer drivers/software, making sure you have the most current, Win10-compatible version from the Dell site.)

    And is MS Office up to date and fully patched?

    It might help us to better help you if we knew a bit more about the printer model, version of M$ Office, and whether you are on 32-bit or 64-bit Windows, at least for starters....

    Cheers,
    MM
      My ComputerSystem Spec
  3.    08 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 2
    win 10
    Thread Starter

    Thank you for the reply. Short answer - no. But of course will get that done now......... watch this space. AF

    Quote Originally Posted by MoxieMomma View Post
    Hi, welcome:

    Stupid question: did you update the Dell Printer Drivers and Software after you upgraded Windows from 7 to 10?
    ("Best practice" might be to cleanly uninstall and reinstall the printer drivers/software, making sure you have the most current, Win10-compatible version from the Dell site.)

    And is MS Office up to date and fully patched?

    It might help us to better help you if we knew a bit more about the printer model, version of M$ Office, and whether you are on 32-bit or 64-bit Windows, at least for starters....

    Cheers,
    MM
      My ComputerSystem Spec

 


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