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Scanner issue with Windows 10 update
Hello,
Not sure if I'm in the right place, but I need some help.
My computer recently updated itself to Windows 10. I have a Brother MFC-J475DW printer, and the printing function works as usual. However, with the update, the scan function won't work. I had it set up so that I would just hit the scan button on the printer, select "scan to file," and the scan would show up on my computer. Now when I hit scan, the printer says "check connection" and won't proceed.
I've uninstalled and reinstalled the drivers for the printer, removed the printer altogether and set it up again. I can't seem to solve this issue, and google isn't helping me at this point.
Any advice would be really appreciated. Thanks!