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  1.    30 May 2016 #1
    Join Date : May 2016
    Posts : 3
    win 10

    Printing Problem


    Hi,
    Installed Windows 10. I hate it. Bring back XP. That rant is for another day. Because of this install, I've lost the ability to print anything anywhere. Device manager says the printer is functioning fine. If I, for example, try to print a 225K jpeg, I look at the job and is says it's trying to print a job of 42MB. What??? If I try to print a workpad doc, a window comes up telling me that workpad app has stopped and needs to close out. What??? There's an old job of 4 pdf's that won't print. It says it's 26MB. However, it's only 325K. What??? No matter what these numbers say, no printing occurs. I've tried: restarting the PC, stopping and starting the spooler service and powering down the computer and printer. Any suggestions? I'd like to retrograde to 8 right now, please.
      My ComputerSystem Spec
  2.    31 May 2016 #2
    Join Date : Jan 2014
    Central West NSW Australia
    Posts : 803
    7 and 10 on various machines

    Hello and welcome mic I have just installed 10 after many years with 7 and avoiding it until the bugs and other stuff have been fixed up so I can understand your frustration but I think given a little persistence we might be able to get this sorted as I am more into hardware than other stuff.

    Now mate not knowing much about your setup it is hard to advise you what to do ie what is your printer and have you updated the driver from the manufacturer because I do not have much faith in the Windows driver update system especially in 7 in here it is a little more advanced. So for starters the printer model please and just a few more specs.

    You mentioned the Device Manager have you looked in the Control Panel > Devices and Printers ? see my pic for what you should see. By the by I have cleared a lot of the clutter like those app panels away and set Control Panel, Command prompt, This PC, Downloads, msconfig as the only few things on the desktop it makes it a little usable
    Attached Thumbnails Attached Thumbnails PRINT.PNG  
      My ComputerSystem Spec
  3.    31 May 2016 #3
    Join Date : May 2016
    Posts : 3
    win 10
    Thread Starter

    Hi,
    Thanks for the reply. I have a Dell AIO 948. The printer icon does have the green check mark. I've gone to Dell's site, and they say they do not have drivers for Windows 10 for all printers. Mine's older, so maybe it won't work. The PC I have is less than a year old. But the printer is a hold over from my last PC. Perhaps I'm out of luck. Quite annoying.
      My ComputerSystem Spec
  4.    31 May 2016 #4
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    Yep, unfortunately, the printer manufacturers do not bother to publish Win10-compatible drivers for very old hardware.
    (Over the years, HP has supported their older printers pretty well -- I just passed along to a friend an 11-year old HP AIO I had run under XP, Vista and 7, for which there are drivers even for Win10!)

    You can get a decent inkjet printer pretty cheap nowadays. (They make their $ not from the hardware, but from the ink/toner.)

    I've had good luck over the years with HP AIOs, but there are other options, of course.

    Cheers,
    MM
      My ComputerSystem Spec
  5.    31 May 2016 #5
    Join Date : Jun 2015
    Posts : 287
    windows 10 pro x64 fall creators update

    I have an HP all in one, an "officejetpro" 6830.
    I had to send it in for repair twice this year. The printer head goes bad, and that was not my only problem.
    HP extended my warranty for free, which was nice, but I assume it is because they fear consumer rebellion.
    IMO if you want a reliable printer, get a Brother, and the rule of thumb is that laser has less to break than inkjet, so it's more reliable.
    That's assuming you don't need to print in color, because laser with color is expensive.
    just my two cents.
    MoxieMommy has more experience than me.
      My ComputerSystem Spec
  6.    31 May 2016 #6
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,559
    Windows 10 x64 Home Version(1709) Build16299.64

    Hi you can get a brand new HP Pinter for under 60 and it is a good one you also get 3 months free ink
    You get a disc to set it up either cable or WI-FI and also once it is all set up via WI-FI you can also print from any smart phone or ipad anywhere in the house/ or office.
    As the above poster as put you get good service, I have had several other makes over the years but would not go for any other make of printer if and when I have to replace this one
    They work well with windows 10 and they do keep there drivers up to date.
    On yours have you gone to their site to see if they have drivers for windows 8 or 8.1 as they will work ok
      My ComputerSystem Spec
  7.    31 May 2016 #7
    Join Date : Nov 2015
    Posts : 4,851
    windows 10 Home threshold2

    Quote Originally Posted by ICIT2LOL View Post
    Hello and welcome mic I have just installed 10 after many years with 7 and avoiding it until the bugs and other stuff have been fixed up so I can understand your frustration but I think given a little persistence we might be able to get this sorted as I am more into hardware than other stuff.

    Now mate not knowing much about your setup it is hard to advise you what to do ie what is your printer and have you updated the driver from the manufacturer because I do not have much faith in the Windows driver update system especially in 7 in here it is a little more advanced. So for starters the printer model please and just a few more specs.

    You mentioned the Device Manager have you looked in the Control Panel > Devices and Printers ? see my pic for what you should see. By the by I have cleared a lot of the clutter like those app panels away and set Control Panel, Command prompt, This PC, Downloads, msconfig as the only few things on the desktop it makes it a little usable
    Quote Originally Posted by MoxieMomma View Post
    Hi:

    Yep, unfortunately, the printer manufacturers do not bother to publish Win10-compatible drivers for very old hardware.
    (Over the years, HP has supported their older printers pretty well -- I just passed along to a friend an 11-year old HP AIO I had run under XP, Vista and 7, for which there are drivers even for Win10!)

    You can get a decent inkjet printer pretty cheap nowadays. (They make their $ not from the hardware, but from the ink/toner.)

    I've had good luck over the years with HP AIOs, but there are other options, of course.

    Cheers,
    MM
    Quote Originally Posted by shmu26 View Post
    I have an HP all in one, an "officejetpro" 6830.
    I had to send it in for repair twice this year. The printer head goes bad, and that was not my only problem.
    HP extended my warranty for free, which was nice, but I assume it is because they fear consumer rebellion.
    IMO if you want a reliable printer, get a Brother, and the rule of thumb is that laser has less to break than inkjet, so it's more reliable.
    That's assuming you don't need to print in color, because laser with color is expensive.
    just my two cents.
    MoxieMommy has more experience than me.
    +1 +1 +1
      My ComputerSystem Spec
  8.    01 Jun 2016 #8
    Join Date : Jan 2014
    Central West NSW Australia
    Posts : 803
    7 and 10 on various machines

    Sorry late reply mate but I think Moxie and the others have already said it printers are not real expensive myself I use an HP Officejet 8600 at my place and a HP Officejet 6700 at my partners place and have had no problems with either. I used to run Canons until the inks and bugs began to get really annoyingly expensive and just plain annoying - not to mention noisy.

    Anyway it is probably the only way out of your situation and it is your budget as to what you get - suffice to say in my experience the cheaper the printer the dearer the inks and vice versa so I personally would head for a middle ground priced one and HP are as good as any actually I found the HP's easier to set up and they virtually set themselves up anyway.
      My ComputerSystem Spec
  9.    02 Jun 2016 #9
    Join Date : Oct 2014
    Posts : 164
    Windows 10 Enterprise

    I second the vote for HP. But I do have a brother color laser printer that works well too. But normally I go HP for all my printing needs.
      My ComputerSystem Spec
  10.    02 Jun 2016 #10
    Join Date : May 2016
    Posts : 3
    win 10
    Thread Starter

    Hi,
    Thanks for the responses. I'm still quite frustrated over the last of support from Dell. But I also understand. Printers are relatively cheap, and it's time to get something new. I don't do a lot of printing, So I'm not in need of a high end box. I bought an HP Envy 5530 for $60. Pretty good deal at Best Buy. Looks like it'll serve my needs. Thanks again.


    micncue
    "live music is better. bumper stickers should be issued."
      My ComputerSystem Spec

 
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