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#121
Actually their is a way for us to find out ....I think.... We need to ask Pete if Slimware is back on his computer. As we had him remove this last night.
Actually their is a way for us to find out ....I think.... We need to ask Pete if Slimware is back on his computer. As we had him remove this last night.
He said he ran a scan of MBAM again and it came back clean this time.
It still has to scan again with the root kit enabled.
Let us not forget all of what he is doing is new to him and may be confused as to what he did
and how to explain it to us.
I think he need's to learn how to take screen shot's and show what he is doing.
Peter, you are doing great so far with everything. I am not trying criticizing you at all in a bad way.
You are learning and its what counts.
Peter ...when you get some time, could you look and see if your program Slimware is removed ....or is Slimware still listed in your Programs Folder in your Control panel ??
I think it's a reset. I've done resets on W8 machines, and they remove all installed programs but leave your data. W10 should be the same. The fact that it took so dang long, sounds like a reset to me.
Correct. As I said, Mindspark is a PITA and may show up in a rootkit scan.
+1
But guys - the OP is not following my method - he's jumped to ESET and skipped the MBAM+Rootkit, the Ccleaner reg clean, etc. Of course, if it is a reset, then all we have to worry about now is *maybe* browser junk.
You're right Computiac, we need screenshot, and logs; an installed programs list from Ccleaner, snips of the Windows Startup entries in Ccleaner, the browser tabs in Ccleaner, etc.
slimware is removed along with some driver thing I will try to give you guys a screen shot --of what though also would it be easier if one of you guys did a remote take over