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  1.    31 May 2016 #151
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    Ok eset is paused or should I just x out
      My ComputerSystem Spec
  2.    31 May 2016 #152
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Quote Originally Posted by petra9999 View Post
    Ok eset is paused or should I just x out
    Just X it out. Chances are, if you did a reset, we won't need it anymore.
      My ComputerSystem Spec
  3.    31 May 2016 #153
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    ok xed out
      My ComputerSystem Spec
  4.    31 May 2016 #154
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Next Step:
    Open Ccleaner
    Click on TOOLS on the left
    Click on UNINSTALL in the next column
    Let the list of installed programs populate.
    When it is finished, click Save to text file in the bottom right.
    Save this file to your desktop, and post it here.
    Click image for larger version. 

Name:	ccleaner-installed-progs.PNG 
Views:	3 
Size:	70.9 KB 
ID:	82565
      My ComputerSystem Spec
  5.    31 May 2016 #155
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter
      My ComputerSystem Spec
  6.    31 May 2016 #156
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    I hope I did it right I didn't post the snippet right did I???
      My ComputerSystem Spec
  7.    31 May 2016 #157
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Moment please.
      My ComputerSystem Spec
  8.    31 May 2016 #158
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Code:
    3D Builder    Microsoft Corporation    5/31/2016        10.9.50.0    All users
    Alarms & Clock    Microsoft Corporation    5/31/2016        10.1510.12020.0    All users
    App connector    Microsoft Corporation    5/31/2016        1.3.3.0    All users
    Calculator    Microsoft Corporation    5/31/2016        10.1510.9020.0    All users
    Camera    Microsoft Corporation    5/31/2016        2015.1071.40.0    All users
    Candy Crush Soda Saga    king.com    5/31/2016        1.66.201.0    All users
    CCleaner    Piriform    5/31/2016        5.18    All users
    ESET Smart Security    ESET, spol. s r.o.    5/31/2016    205 MB    9.0.381.0    All users
    Get Office    Microsoft Corporation    5/31/2016        17.6306.23501.0    All users
    Get Skype    Skype    5/31/2016        3.2.1.0    All users
    Get Started    Microsoft Corporation    5/31/2016        2.3.7.0    All users
    Groove Music    Microsoft Corporation    5/31/2016        3.6.13251.0    All users
    Java 7 Update 15    Oracle    5/31/2016    130 MB    7.0.150    All users
    Mail and Calendar    Microsoft Corporation    5/31/2016        17.6308.42271.0    All users
    Malwarebytes Anti-Malware version 2.2.1.1043    Malwarebytes    5/31/2016    66.9 MB    2.2.1.1043    All users
    Maps    Microsoft Corporation    5/31/2016        4.1509.50911.0    All users
    Microsoft Messaging    Microsoft Corporation    5/31/2016        1.10.22012.0    All users
    Microsoft Silverlight    Microsoft Corporation    5/31/2016    50.7 MB    5.1.30214.0    All users
    Microsoft Solitaire Collection    Microsoft Studios    5/31/2016        3.3.9211.0    All users
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727    Microsoft Corporation    5/31/2016    20.4 MB    11.0.50727.1    All users
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727    Microsoft Corporation    5/31/2016    17.3 MB    11.0.50727.1    All users
    Microsoft Wi-Fi    Microsoft Corporation    5/31/2016        1.1509.1.0    All users
    Money    Microsoft Corporation    5/31/2016        4.6.169.0    All users
    Movies & TV    Microsoft Corporation    5/31/2016        3.6.13251.0    All users
    Mozilla Firefox 46.0.1 (x86 en-US)    Mozilla    5/31/2016    91.4 MB    46.0.1    All users
    Mozilla Maintenance Service    Mozilla    5/31/2016    231 KB    46.0.1    All users
    News    Microsoft Corporation    5/31/2016        4.6.169.0    All users
    OneNote    Microsoft Corporation    5/31/2016        17.6131.10051.0    All users
    People    Microsoft Corporation    5/31/2016        10.0.2840.0    All users
    Phone    Microsoft Corporation    5/31/2016        1.10.15000.0    All users
    Phone Companion    Microsoft Corporation    5/31/2016        10.1510.9010.0    All users
    Photos    Microsoft Corporation    5/31/2016        15.1001.16470.0    All users
    Private Internet Access Support Files    Private Internet Access    5/31/2016    1.55 MB    1.0.0.0    All users
    Realtek High Definition Audio Driver    Realtek Semiconductor Corp.    5/31/2016        6.0.1.7548    All users
    Speccy    Piriform    5/31/2016        1.29    All users
    Sports    Microsoft Corporation    5/31/2016        4.6.169.0    All users
    Store    Microsoft Corporation    5/31/2016        2015.10.13.0    All users
    Sway    Microsoft Corporation    5/31/2016        17.6216.20251.0    All users
    Twitter    Twitter Inc.    5/31/2016        5.0.4.0    All users
    Voice Recorder    Microsoft Corporation    5/31/2016        10.1510.12110.0    All users
    Weather    Microsoft Corporation    5/31/2016        4.6.169.0    All users
    Xbox    Microsoft Corporation    5/31/2016        9.9.30030.0    All users
    Got it. Thank you.

    The Java is old and a security risk. Please uninstall it.

    Guys, we do not have a RESET here; there are 3rd-party applications installed still.

    Okay Peter, next step:
    Open MBAM, follow the screenshots in my post #136 and run the scan as I laid out please.

    If you have to leave, please let me know and we will continue later when you return.
      My ComputerSystem Spec
  9.    31 May 2016 #159
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    java gone now im going to read 136
      My ComputerSystem Spec
  10.    31 May 2016 #160
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    after settings it wont let me go to custom scan it says scan complete press finish ok now what??
      My ComputerSystem Spec

 
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