CPU

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  1. Posts : 16,325
    W10Prox64
       #141

    OldMike65 said:
    @simrick
    Peter asked someone if they could do a remote access to his computer.....is that something YOU can do ???
    I do remote sessions all the time. But I think Peter should be able to get the info we need, once Snipping Tool is pinned to his taskbar.
    petra9999 said:
    Yes simrick you can do a remote if you want to I do have to leave in about an hour for meetings
    There's no rush Peter. We're all here, all the time. :) We can pause, and work around your schedule, no problem. And, I would not remote in to a person's computer without them sitting at the screen at all times.
      My Computer


  2. Posts : 16,325
    W10Prox64
       #142

    Since you did a Reset, we probably need to reinstall Ccleaner. This will be an easy way to get a list of the installed programs, and some other things we need.
    Please download and install Ccleaner (free version).
    I will then post next steps.
      My Computer


  3. Posts : 326
    windowa 10/64 bit
    Thread Starter
       #143

    I tried it again it said it was a dup so it went some were
      My Computer


  4. Posts : 326
    windowa 10/64 bit
    Thread Starter
       #144

    eset still scanning
      My Computer


  5. Posts : 16,325
    W10Prox64
       #145

    petra9999 said:
    I tried it again it said it was a dup so it went some were
    No problem. Let's get Ccleaner installed first please.
      My Computer


  6. Posts : 326
    windowa 10/64 bit
    Thread Starter
       #146

    can I run the mbam tool with a the boot kit or is that to much for this sys.?
      My Computer


  7. Posts : 16,325
    W10Prox64
       #147

    petra9999 said:
    can I run the mbam tool with a the boot kit or is that to much for this sys.?
    Let's get Ccleaner installed first, and then we'll address MBAM with Rootkit scan, okay?
      My Computer


  8. Posts : 326
    windowa 10/64 bit
    Thread Starter
       #148

    ok I installed the cleaner and went to run it --it said it would permanantly delete file that can't be right is it ?
      My Computer


  9. Posts : 16,325
    W10Prox64
       #149

    No. That doesn't sound right at all.
    Please stop the ESET scan - just cancel it for now.
      My Computer


  10. Posts : 16,325
    W10Prox64
       #150

    I don't want you to run Ccleaner yet - just get it installed. I will post next steps when ESET scan is cancelled and Ccleaner is installed.
      My Computer


 

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