1.    18 May 2016 #1
    Join Date : May 2016
    Posts : 1
    Win 10 64bit

    Bluetooth completely missing


    I recently updated my HP Elitebook 2760p from Windows 7 to Windows 10. Now I've noticed that all my Bluetooth functionality is gone. I can't even find where to turn it on anymore. I went to HP site and downloaded the Bluetooth driver and still nothing. Has anyone been able to solve this problem? Thanks in advance!
      My ComputerSystem Spec
  2.    18 May 2016 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by jvanorman View Post
    I recently updated my HP Elitebook 2760p from Windows 7 to Windows 10. Now I've noticed that all my Bluetooth functionality is gone. I can't even find where to turn it on anymore. I went to HP site and downloaded the Bluetooth driver and still nothing. Has anyone been able to solve this problem? Thanks in advance!
    Does the Bluetooth adapter show in Device Manager? Right-click Start, click Device Manager.
    Does the Wi-Fi adapter work? Most Notebooks have the Bluetooth as part of the Wi-Fi, turn Wi-Fi off and Bluetooth will be off.
      My ComputerSystem Spec
  3.    19 May 2016 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Hi, assuming you have a functional driver - and what you have done would seem appropriate- check this:
    Click image for larger version. 

Name:	Snap 2016-05-19 at 15.28.15.jpg 
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    and in the Action Centre fly-in (Windows key + A) make sure the Airplane Mode/Flight Mode tile is dull (off).
      My ComputerSystem Spec
  4.    19 May 2016 #4
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by jvanorman View Post
    I recently updated my HP Elitebook 2760p from Windows 7 to Windows 10. Now I've noticed that all my Bluetooth functionality is gone. I can't even find where to turn it on anymore. I went to HP site and downloaded the Bluetooth driver and still nothing. Has anyone been able to solve this problem? Thanks in advance!
    I checked the HP site:
    Drivers Software for HP EliteBook 2760p Tablet PC - HP Support Center.

    but...
    I don't know enough about your machine or which BT driver you updated(there are 9 network drivers listed).

    Berton and Dalchina ask very good questions. Perhaps you've found the answer
    I have one question and a request

    Question: Have you run Windows Update manually?
    Win10 is very good at supplying drivers - sometimes you have to ask again when something isn't updated the first time. You can also try to force update the driver in Device Manager

    Request: Please update the Systems Specs in your forum profile with complete information.

    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field. The specific model number is important - there are often many models of a given series.
      For example, my machine is a HP Pavilion dv6, but there are tens of the dv6 series, so dv6-6c10us is the specific model.

    • Specify Custom Build as the manufacturer if it is not an OEM machine.

    The easiest way to do this is to use the information from a PUBLISHED Speccy report.
    See: Speccy - Publish Snapshot of your System Specs

    Post the link to the report that Speccy gives you and also open the Speccy link.
    Then click here to view your System Specs on this forum.

    When you have both windows open, put them side-by-side and simply copy the information, field by field, from the Speccy report to your System Specs.

    To see what information other members provide in their System Specs, click on My System Specs in the lower left of any post by any member.

    Thanks
      My ComputerSystem Spec

 


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