Windows 10: Bluetooth Went Missing

  1. Posts : 1
    Windows 10 Home 64 Bit
       17 May 2016 #1

    Bluetooth Went Missing

    Ok here's what happened. My laptop has built in bluetooth on windows 10. It was working fine for awhile but then my mouse yesterday wouldn't move or click anything on my laptop. Its disappeared from the Action Center/Notification bar, and its not on the tab side of the settings under the settings "Devices - Printers Bluetooth Mouse".

    I went into device manager and under the Bluetooth section I right clicked and hit update driver software. It said a new driver was found and installed it and restarted my computer. It is now nowhere to be found.

    The only thing that may be different in device manager (I don't know if it was like this before or not I don't remember) but under Universal Serial Bus controllers, I have an "Unknown USB Device (Device descriptor request failed)" That could have been there before or it could have happened after I'm not sure. I'm just giving extra info if its helpful.

    Also I found the section for drivers on the Acer website but there was 5 or 6 different bluetooth drivers and I didnt know which one to download. My laptop is an Acer Aspire E5-722-81MJ. Thanks for helping!
      My ComputerSystem Spec

  2.    20 May 2016 #2

    Hello, make sure 'Airplane Mode/Flight Mode' is not enabled (its tile on the Action Centre fly-in should be dull). If enabled, this will disable Bluetooth. Similarly, check Settings to ensure Bluetooth is on.

    It is now nowhere to be found.
    Are you saying there is no driver installed despite installing one?

    And do you have a relevant system restore point? Or a system image or disk image that you created?

    Unknown device:
    How to Find Drivers for Unknown Devices in the Device Manager
    Unknown Device Identifier Download
    Bluetooth driver/adapter gone after updating from Win 7 to Win 10 - Page 2 - Windows 10 Forums
      My ComputerSystem Spec


Related Threads
Hello! I recently installed the latest version of the Toshiba Bluetooth Stack (v9.10.32T) for one of my desired applications to properly function. However, connecting my Bluetooth headphones through Toshiba's bluetooth manager does not seem to...
Laptop Acer Aspire V Windows 10 Could anybody advise how I might get my bluetooth functionality back? It was working before. The bluetooth icon is gone from the taskbar, and it's missing from Settings/Device. I can't hook up my external...
Solved Bluetooth goes missing. in Drivers and Hardware
Can anyone help me to resolve a BLUE TOOTH problem? I have problems with my blue tooth facility on my Toshiba Satellite laptop. It has disappeared from my laptop and is no longer listed in “SETTINGS/DEVICES” I have however found that I can go...
well i decided to go full bluetooth because im tired of spending money on replacment headphones and broken tangled cables so i brought myself some Tone infinium HBS-900 bluetooth headphones. now on my phone that supports APT-X these things are...
Bluetooth missing in Drivers and Hardware
Hi all. I am new to these forums, so I apologize if this is in the wrong area. I have an Asus x550L (?) laptop. I have been using Windows 10 for several months without issue until I noticed that my Bluetooth connection option is gone. I can't find...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:26.
Find Us