Windows 10: elan touchpad driver update Solved

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  1.    31 Mar 2015 #1

    elan touchpad driver update


    Been reading here and using win 10 from the outset. On latest build, updated this morning.

    This Elan touchpad driver keeps coming in through windows update and it just screws up my touchpad more than anything. When it loads up I can no longer use right or left click functions on the touchpad. I can find no way to stop the update.

    Is there any method for stopping a particular windows update from loading? I keep uninstalling it but it comes back all the time.

    I am on an Asus G750J laptop.

    Thanks for any help. Hopefully there is a simple fix that just eludes me.
      My ComputerSystem Spec


  2. Posts : 8,795
    Windows 10 Pro X64
       31 Mar 2015 #2

    Welcome to the forums doorules. At this stage you can not stop updates. Hopefully that will be available as an option soon.
      My ComputerSystem Spec

  3.    31 Mar 2015 #3

    Thanks, I thought that was where I was but nice to know for sure.
      My ComputerSystem Spec

  4.    24 May 2015 #4

    drivers


    In latest build,
    I went via ControlPanel/all controlpanel items/devices and printers/Right clicked on computer.

    see screenshot


    Roy
    Attached Thumbnails Attached Thumbnails drivers.PNG  
      My ComputerSystem Spec


  5. Posts : 18
    Windows 10 Home 64-bit
       01 Aug 2015 #5

    hawkman said: View Post
    In latest build,
    I went via ControlPanel/all controlpanel items/devices and printers/Right clicked on computer.
    see screenshot
    Roy
    Brilliant! Solved my problem too - mine was problem with Windows downloading the Synaptic driver.
      My ComputerSystem Spec


  6. Posts : 18
    Windows 10 Home 64-bit
       01 Aug 2015 #6

    Oops, I posted a bit too early. After disabling the auto-update of device drivers, the touchpad driver still came up in Windows Updates. It's driving me nuts.
      My ComputerSystem Spec

  7.    03 Aug 2015 #7

    Howdy guys!

    First of all, I registered here just to try to help you guys out. I actually don't have any other interest in this forum, so I'm going to try to get my account deleted after this.

    I encountered the same problem today and it really does drive one crazy... it's horrible. Windows automatically installs a new driver for the touchpad (new, horrible driver is ELAN touchpad driver [good old one is ASUS smart gesture]). It simply won't let you use the ASUS one.

    It even installs if you have set windows NOT to install drivers. The good thing is that Microsoft actually HAS released a tool to stop unwanted updates from installing. You can have a look here: http://reviews.gizmodo.com/heres-the...-up-1720768012 You can download the tool from Microsoft here: https://support.microsoft.com/en-us/kb/3073930

    I haven't had the chance to try it out myself since I'm writing this just before going to sleep (couldn't let you guys hanging =P), but I really really really really really hope it works.

    Greetings and good luck from Denmark!

    PS.: If you have to do some uninstalling/reinstalling with the ASUS driver please take care and make sure to completely uninstall it and reboot the computer before you try to reinstall it. I just experienced what happens if you mess this up a few days ago.
      My ComputerSystem Spec

  8.    04 Aug 2015 #8

    This problem is annoying, and the best thing to do is make sure all your drivers are up to speed, roll back the driver for the elan touchpad, and then use this procedure: It worked for me,

    1. Right click on the windows flag in the lower left hand corner of your desktop
    2. Click on Control Panel
    3. Click on "view drivers and printers."
    4. Right click on image of computer
    5. Click on Device and Installation Settings
    6. Click dot in circle...."No, let me choose what to do
    7. Click dot in circle..."Never install driver software from Windows Update

    This is in an upgrade from Windows 8.1 to Windows 10. So far in another upgrade I did on a very similar Gateway laptop which had Windows 7, there has been no problem in Windows constantly updating to a driver that takes away my edge scroll, and gives me only a 2 finger scroll. I like the edge scroll, and I'm sure some of you out there do also. This is the way to make sure you can keep it.
    Last edited by jamesrockford01; 04 Aug 2015 at 16:12.
      My ComputerSystem Spec

  9.    04 Aug 2015 #9

    Hi everyone. I'm new here. I did what was suggested here and it worked for me. But how do I get rid of the small blue circle flashing next to my mouse cursor. It's driving me nuts. I have a Asus ROG G551JM . Thanks
      My ComputerSystem Spec

  10.    04 Aug 2015 #10

    HereForTouchpad said: View Post
    Howdy guys!

    First of all, I registered here just to try to help you guys out. I actually don't have any other interest in this forum, so I'm going to try to get my account deleted after this.

    I encountered the same problem today and it really does drive one crazy... it's horrible. Windows automatically installs a new driver for the touchpad (new, horrible driver is ELAN touchpad driver [good old one is ASUS smart gesture]). It simply won't let you use the ASUS one.

    It even installs if you have set windows NOT to install drivers. The good thing is that Microsoft actually HAS released a tool to stop unwanted updates from installing. You can have a look here: http://reviews.gizmodo.com/heres-the...-up-1720768012 You can download the tool from Microsoft here: https://support.microsoft.com/en-us/kb/3073930

    I haven't had the chance to try it out myself since I'm writing this just before going to sleep (couldn't let you guys hanging =P), but I really really really really really hope it works.

    Greetings and good luck from Denmark!

    PS.: If you have to do some uninstalling/reinstalling with the ASUS driver please take care and make sure to completely uninstall it and reboot the computer before you try to reinstall it. I just experienced what happens if you mess this up a few days ago.
    Yes I have used this program from Microsoft and it works I found the link on MSI site MSI Global - The best gaming gear maker in the world and the link from "HereToTouchpad" to download the program - https://support.microsoft.com/en-us/kb/3073930 - if the driver is popping in windows update after you set it up in the program (wushowhide) to be removed you need to uninstall the driver in Device Manager and select delete all driver files - reboot and your good to go.
      My ComputerSystem Spec


 
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