1.    05 May 2016 #1
    Join Date : May 2016
    Posts : 4
    Windows 10

    No sound through HDMI output - Azulle Access


    This is on the Azulle Access PC stick with a Westinghouse TV. Video output through HDMI is fine. But no sound goes through. TV speakers work fine with different sources, so it's not the TV.
    I updated the audio driver. No change.


    Here is my audio devices: https://i.imgur.com/WGsur4M.jpg

      My ComputerSystem Spec
  2.    05 May 2016 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    I have the exact same setup, Azulle Access connected to Westinghouse TV. I'll look at my drivers when I get home. I would look at updating drivers online for I2C controllers and GPO controllers under system devices. Those all pulled new drivers. Also check the Display Adapter controller driver for updates online.

    You didn't really post a screenshot of your drivers - only your sound control panel. For the actual drivers you want to look in Device Manager. Do you have any unknown devices or exclamation points in Device Manager?
      My ComputerSystem Spec
  3.    05 May 2016 #3
    Join Date : May 2016
    Posts : 4
    Windows 10
    Thread Starter

    Awesome man. Hopefully I can get this fixed.
      My ComputerSystem Spec
  4.    05 May 2016 #4
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Quote Originally Posted by bood530 View Post
    Awesome man. Hopefully I can get this fixed.
    I just set mine up last week. The stick computer I mention in this thread is the Azulle Access connected to the Westinghouse TV (55" from Target for Christmas):
    Important precautions to take before upgrading to Windows 10 - Windows 10 Forums
      My ComputerSystem Spec
  5.    06 May 2016 #5
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    These are my display adapter and sound controller driver details and what shows up in my control panel. Do you have any unknown devices or exclamation points in device manager?

    Click image for larger version. 

Name:	Display Adapter.JPG 
Views:	20 
Size:	21.0 KB 
ID:	78374

    Click image for larger version. 

Name:	Sound Controller.JPG 
Views:	20 
Size:	22.6 KB 
ID:	78375

    Click image for larger version. 

Name:	Sound.JPG 
Views:	20 
Size:	31.0 KB 
ID:	78376

    Also, my stick is plugged in HDMI 3 on the TV. Doubt that makes a difference, though.

    I use Kodi as my media player and it is set for passthrough audio to HDMI so I real 5.1 surround sound going to my receiver.
      My ComputerSystem Spec
  6.    06 May 2016 #6
    Join Date : May 2016
    Posts : 4
    Windows 10
    Thread Starter

    Okay, that's strange. My TV isn't showing up on my playback devices like yours is.
      My ComputerSystem Spec
  7.    06 May 2016 #7
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Do you have the same dates/versions of the video and sound controller drivers installed and do you have any unknown devices or exclamation points in Device Manager? Also, is the computer plugged directly into an HDMI port or are you using a cable or adapter?
      My ComputerSystem Spec
  8.    06 May 2016 #8
    Join Date : May 2016
    Posts : 4
    Windows 10
    Thread Starter

    Everything seems to be right. For whatever reason, it just doesn't want to work. Would a bluetooth speaker work for this?
      My ComputerSystem Spec
  9.    06 May 2016 #9
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    A bluetooth speaker should work. Also look under system devices and you will see a series of GPIO controllers and I2C Controllers. If you right click on each one of them and update software, then search automatically, I know it will pull updated drivers from the internet on those. Don't know if that would fix it or not. You do not have to restart after each one updates, just restart after you update them all.

    I just notice I have these audio devices in device manager, do you have the HDMI audio output disabled here, maybe?
    Click image for larger version. 

Name:	Capture.JPG 
Views:	8 
Size:	61.1 KB 
ID:	78516

    Also, I wonder if you uninstalled (and delete driver) for the Intel SST Audio Device under Sound Controllers and then reinstalled it if that would fix it.
      My ComputerSystem Spec
  10.    28 Oct 2016 #10
    Join Date : Oct 2016
    Posts : 1
    Win 10

    Make sure that your TV is powered on before you turn on the PC Stick. Windows has to recognize that you are plugged into a TV upon startup so that it correctly loads the driver.

    Hope that helps.

    Quote Originally Posted by bood530 View Post
    This is on the Azulle Access PC stick with a Westinghouse TV. Video output through HDMI is fine. But no sound goes through. TV speakers work fine with different sources, so it's not the TV.
    I updated the audio driver. No change.


    Here is my audio devices: https://i.imgur.com/WGsur4M.jpg

      My ComputerSystem Spec

 


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