Page 1 of 3 123 LastLast
  1.    04 May 2016 #1
    Join Date : May 2016
    Posts : 11
    Windows 10

    Window 10 not detecting printer


    So I have a Dell Latitude E6500 and I upgraded to windows 10. I had different hp deskjet computer that stopped printing so I bought a F4180. I installed the drivers from HP's website and then plugged in my printer. My computer isn't detecting the printer. Checked USB ports with my USB phone charger and all of the ports worked. I also tried using a different printer cable. Not sure what to do. I'm sooooo beyond frustrated. Not sure what to do. I REALLY need this to work.
      My ComputerSystem Spec
  2.    04 May 2016 #2
    Join Date : May 2016
    Posts : 834
    Windows 10 Pro

    Do this: First, power off printer and unplug the USB cable and power cable. Next, uninstall any HP printer software/driver package that is installed on the PC. Now do a reboot.

    Installing printer; load the CD/DVD into the DVD tray and run .exe setup file (it should do this automatically). During this process, it will tell you when to turn on printer and when to connect the USB cable....follow those prompts and you should be good to go.
      My ComputerSystem Spec
  3.    04 May 2016 #3
    Join Date : May 2016
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Plankton View Post
    Do this: First, power off printer and unplug the USB cable and power cable. Next, uninstall any HP printer software/driver package that is installed on the PC. Now do a reboot.

    Installing printer; load the CD/DVD into the DVD tray and run .exe setup file (it should do this automatically). During this process, it will tell you when to turn on printer and when to connect the USB cable....follow those prompts and you should be good to go.
    I don't have the CD/DVD for the printer. I bought the printer from Trade It.
      My ComputerSystem Spec
  4.    04 May 2016 #4
    Join Date : May 2016
    Posts : 834
    Windows 10 Pro

    Do you have a thumb drive/flash drive? Download the driver/software package from HP and follow said procedure?
      My ComputerSystem Spec
  5.    04 May 2016 #5
    Join Date : May 2016
    Posts : 11
    Windows 10
    Thread Starter

    Okay
      My ComputerSystem Spec
  6.    04 May 2016 #6
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Where these the correct software drivers you downloaded an installed ? Did you not have the USB plugged in until you received a prompt to plug it in from the driver setup screen ?

    http://support.hp.com/us-en/drivers/.../model/3177564
    http://h10032.www1.hp.com/ctg/Manual/c00903337
      My ComputerSystem Spec
  7.    04 May 2016 #7
    Join Date : May 2016
    Posts : 11
    Windows 10
    Thread Starter

    I downloaded the drivers from that page and I didn't plug the USB in until it prompted me to.
      My ComputerSystem Spec
  8.    04 May 2016 #8
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by jstarr View Post
    I downloaded the drivers from that page and I didn't plug the USB in until it prompted me to.
    You do not see it in Device Manager under Printer, nor in the Device and Printers in the Control Panel ? Was there any yellow exclamation points in the Device Manager ?
      My ComputerSystem Spec
  9.    04 May 2016 #9
    Join Date : May 2016
    Posts : 11
    Windows 10
    Thread Starter

    I didn't see it under device manager. There were yellow exclamations under Other Devices and Universal serial bus controllers
      My ComputerSystem Spec
  10.    04 May 2016 #10
    Join Date : Jun 2015
    N.Y.
    Posts : 3,069
    Windows 10 Pro 64 bit

    Quote Originally Posted by jstarr View Post
    I didn't see it under device manager. There were yellow exclamations under Other Devices and Universal serial bus controllers
    So no listing for Printer in Device Manager ? Sounds like driver never was installed. You did try different ports on the back of the PC ?
    What happened on screen when you plugged in the printers USB cable, what did it say ?
      My ComputerSystem Spec

 
Page 1 of 3 123 LastLast


Similar Threads
Thread Forum
Default network printer randomly defaults to the adobe PDF printer
Hi Guys, I'm getting quite frustrated with this issue and wondering if anyone has seen it, and able to resolve the issue. The issue is I have a network printer selected as the default in Windows 10. I have the option "Let Windows manage my...
Drivers and Hardware
Hardware & Drivers Turn On or Off Let Windows 10 Manage Default Printer
How to Turn On or Off Let Windows 10 Manage Default Printer Starting in Windows 10 Insider Preview build 10565, Microsoft is introducing a new mode that makes your default printer the last printer you used. This change helps ensure the best...
Tutorials
Shared printer problem with windows 10 printer default manage
Hi to all. I am having an annoing problem with shared printers. The user that share a printer lose the default printer in any case when another user print on this shared and it turn immediatly default printer only for the user that share the...
Network and Sharing
Window puts my printer in Device Manager under disk drives
Well this is kinda strange, Windows keeps putting my Canon printer in device manager under the disk drive also puts the printer under printers which is correct. Everytime I uninstall it from under the disk drive location it puts it back after a...
Drivers and Hardware
CD/DVD Rom isn't detecting on Win 10!
Hello guys! I'm having a problem here. I manually upgraded from windows 7 to Windows 10 and it isn't detecting my cd/dvd rom. 28122 My system specifications are as follows; FX 6350, 2x4gb ram, gtx 760, gigabyte 78lmt-usb3
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:26.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums