Windows 10: Windows 10 HP Officejet Pro 8620 Will not print

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  1.    25 Aug 2016 #41

    Where is this setting found please?
    play2mefish said: View Post
    Also, check one other thing to make sure Windows isn't using your "default printer" as outlined by this setting: Attachment 97704

    I just keep going through different things in my head for you to check. Let us know the result.
      My ComputerSystem Spec


  2. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       28 Aug 2016 #42

    Hi:

    Still no luck, eh? Bummer.

    Sorry, I lost track of this thread.
    I'm on my Win7 box this weekend.
    If @play2mefish does not respond before then, I will try to locate that setting for you when I get back on my Win10 box tonight or early tomorrow.

    >>Another, really, really stupid question on my part: I assume you installed the HP software from and are logged into Windows from an Admin account?

    MM
      My ComputerSystem Spec

  3.    28 Aug 2016 #43

    Correct, yes
    MoxieMomma said: View Post
    Hi:

    Still no luck, eh? Bummer.

    Sorry, I lost track of this thread.
    I'm on my Win7 box this weekend.
    If @play2mefish does not respond before then, I will try to locate that setting for you when I get back on my Win10 box tonight or early tomorrow.

    >>Another, really, really stupid question on my part: I assume you installed the HP software from and are logged into Windows from an Admin account?

    MM
      My ComputerSystem Spec

  4.    28 Aug 2016 #44

    Did you try to disable spooling and switch to direct printing?
      My ComputerSystem Spec

  5.    28 Aug 2016 #45

    No, how is that accomplished please?
      My ComputerSystem Spec

  6.    28 Aug 2016 #46

    Control panel; devices and printers; right click on printer; printer properties; advanced; Print directly to printer.
    If it works, then it is a spooling (Windows) issue.
      My ComputerSystem Spec

  7.    28 Aug 2016 #47

    "Print Directly to Printer" is grayed out.

    Click image for larger version. 

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    PiKo said: View Post
    Control panel; devices and printers; right click on printer; printer properties; advanced; Print directly to printer.
    If it works, then it is a spooling (Windows) issue.
      My ComputerSystem Spec

  8.    28 Aug 2016 #48

    robdam1001 said: View Post
    Where is this setting found please?
    It is found under the settings, devices, printer and scanners, on the right at the bottom of the screen.
      My ComputerSystem Spec

  9.    28 Aug 2016 #49

    "Print Directly to Printer" is grayed out.

    Maybe this could be of any help:
    http://techspeeder.com/2014/03/06/ho...re-grayed-out/

    If not, I am afraid I have no further ideas to this issue.
    (it was already said in the thread: try first to fix the problem with the USB connection, before concentrating on network printing).
      My ComputerSystem Spec

  10.    28 Aug 2016 #50

    Thanks for your help...I already tried connecting and setting up via USB with the same negative results.
    PiKo said: View Post
    "Print Directly to Printer" is grayed out.

    Maybe this could be of any help:
    http://techspeeder.com/2014/03/06/ho...re-grayed-out/

    If not, I am afraid I have no further ideas to this issue.
    (it was already said in the thread: try first to fix the problem with the USB connection, before concentrating on network printing).
      My ComputerSystem Spec


 
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