1.    30 Apr 2016 #1
    Join Date : Oct 2015
    Posts : 3
    Windows 10 Pro 64-bit

    Optical drive disappears in Windows


    My LG Bluray-Burner (internal) has been disappearing for the second time. It appears under hidden items in Device Manager (under Properties, it is claimed that the drive is disconnected), but not as a drive letter.

    Last time I fixed it by deleting upper and lower filters. These still seem to be inexistent at the pertinent registry locations.

    So what's next to check?
      My ComputerSystem Spec
  2.    02 May 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,129
    Win 10 Pro (1703)

    Hi, Blu-ray support is not native to Windows. Suggest you try uninstalling and reinstalling the driver.

    Also occasionally people find they need to check the cabling- plug/unplug..
      My ComputerSystem Spec
  3.    05 May 2016 #3
    Join Date : Nov 2015
    Posts : 133
    Windows XP, 7, 8.1, 10, Knoppix [Debian] linux

    Quote Originally Posted by dalchina View Post
    Hi, Blu-ray support is not native to Windows. Suggest you try uninstalling and reinstalling the driver.

    Also occasionally people find they need to check the cabling- plug/unplug..
    While playback of Blu-Ray video discs is not natively supported by Windows, the driver support for the hardware and file systems on the optical media definitely is.

    Uninstalling the drive and then rebooting, allowing auto-detection, sounds like a good generic troubleshooting move.
    Checking the cables, etc ... agree with that too.
      My ComputerSystem Spec

 


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